Mega Walkin @ Outpace : Freshers : Customer Support : 3.5 LPA : Apply

Outpace Consulting Services; New Delhi, Dadri; On-site; INR 1,00,000 - 4,50,000; Full time

Job summary

A leading IT services company in Gurgaon is hiring Customer Support Specialists. The role involves responding to customer inquiries, resolving issues, and providing assistance via various channels. Candidates should be graduates with excellent communication skills, able to work in 24x7 shifts without any exams in the next 6 months. Immediate joiners are preferred. This is a walk-in opportunity located in Noida.

Benefits

Both Side Cabs

5 Days Working

Qualifications

• Graduate fresher with no exams in the next 6 months.
• Ability to work in 24x7 shifts.
• Preference for immediate joiners.

Responsibilities

• Answer customer inquiries about products and services.
• Troubleshoot problems and address customer complaints.
• Help customers navigate product features and resolve technical issues.
• Maintain a positive and professional customer interaction.
• Document customer interactions and track issues.

Skills

Excellent Communication Skills

Ability to Resolve Customer Issues

Customer Service Orientation

Education

Graduate

Job description

Hiring for Leading ITES Company In Gurgaon for Customer Support

Key Highlights

• 1: Graduate Fresher
• 2: Candidate Must Not Have Any Exams in the Next 6 Months
• 3: 24x7 Shifts
• 4: 5 Days Working
• 5: Both Side Cabs
• 6: Excellent Communication Skills
• 7: Immediate Joiners Preferred

A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat.

Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3)

Landmark : Near Hotel Nirulas

Walkin Time : 11 am to 3 Pm

Ritika @ 8299619074, Satya @ 7989280521, Shadiya @ 7898822545

Whatsapp Your CV @ 9721919721

Key Responsibilities

• Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance.
• Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns.
• Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience.
• Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction.
• Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.