Medical Claims Review Senior Analyst

The Cigna Group; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

The Cigna Group in Bengaluru, India seeks a Medical Claims Review Senior Analyst in the Complex Claim Unit to apply clinical review expertise to high-dollar and complex claims, ensuring adherence to Medical and Reimbursement Policies.

The role requires MBBS with Oncology experience, strong analytical skills, and a commitment to quality. You will review audits, support cost containment, and collaborate with cross-functional teams in a fast-paced environment.

Qualifications

• MBBS with active Medical licensure as required by state and company guidelines
• Clinical hospital/clinic experience for 3+ years
• Team player, flexible/adaptable with excellent time management
• Experience with MS Office Suite (Outlook, Excel, Access, SharePoint)

Responsibilities

• Evaluates medical information against criteria, benefit plan, and coverage policies to determine the necessity of procedures
• Evaluates itemized bills against reimbursement policies
• Adheres to quality assurance standards
• Serves as a resource to facilitate understanding of products
• Handles escalated cases and seeks supervisory assistance when needed
• Advises supervisory staff of concerns from Health Care Professionals
• Performs reviews focused on coding and billing accuracy
• Participates in special projects and training

Skills

Oncology expertise

Medical claims review

Cost containment

Communication skills

Education

MBBS

Tools

MS Office

Outlook

Excel

Access

SharePoint

Job description

Medical Claims Review Senior Analyst– Complex Claim Unit

MBBS doctor with Oncology experience

Provides clinical review expertise for high dollar and complex claims, including facility and professional bills. Provides cost containment services by identifying coding and billing errors and insuring application of Medical and Reimbursement Policies. Additionally identifies cases for potential fraud and abuse and makes referrals.

Major Job Responsibilities

• Evaluates medical information against criteria, benefit plan, coverage policies and determines necessity for procedure and refers to Medical Director if criteria are not met
• Evaluate itemized bills against reimbursement policies
• Adheres to quality assurance standards
• Serves as a resource to facilitate understanding of products
• Handles some escalated cases; secures supervisory assistance with problem solving and decision making
• Advises supervisory staff of any concerns or complaints expressed by Health Care Professionals
• Utilizes effective communication, courtesy and professionalism in all interactions, both internally and externally
• Performs additional unit duties below as appropriate:
• Participate on special projects.
• Perform random or focused reviews as required.
• Support and assist with training and precepting as required
• Analyze clinical information
• Perform claim reviews with focus on coding and billing errors
• Identify and refer cases for possible fraud/abuse or questionable billing practices to the appropriate matrix partners
• Handle multiple products and benefit plans
• Works under moderate direct supervision

Qualifications

• MBBS
• Maintain active Medical as required by state and company guidelines
• Clinical experience in hospital/clinic for 3 or more years
• Team player
• Flexible/Adaptable
• Excellent time management, organizational, and research skills
• Experience with MS Office Suite (Outlook, Excel, Access, SharePoint)

Preferred Qualifications

• Utilization Review or Claim Review experience in Health insurance
• Knowledge of the Principles of Health Care Reimbursement

Key Skills and Competencies

• Demonstrated expertise in Oncology, including hands-on experience with Chemotherapy and Radiotherapy services
• Strong background in quantitative decision making, ability to drive business/operations metrics
• Metrics-driven. Able to translate strategy into measurable operational goals and objectives. Disciplined in assessing performance and addressing problems.
• Good communication and strong interpersonal skills.
• Highly organized, structured & proactive.
• Good inter-cultural skills & Exposure to global work environment.
• Good time management skills - meet tight timelines and manage ad hoc deliverables, if any.

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.