Maximo Support Engineer

Algae Services; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Algae Services in India is seeking an experienced IBM Maximo Support Engineer to provide L2/L3 application support, configuration, and troubleshooting for 7.6.x / MAS. The role requires strong CMMS/EAM knowledge and ITIL-based operations.

You will work with business users, developers, and external vendors to resolve issues, optimize Maximo workflows, and manage security settings, with a focus on SQL-driven diagnostics across Oracle, SQL Server, or DB2.

Qualifications

• 5–12 years IT experience with hands-on IBM Maximo support (7.6.x / MAS).
• Good understanding of CMMS / EAM and facilities management processes.
• Experience in Maximo configuration, workflows, and security administration.
• Strong SQL skills with Oracle / SQL Server / DB2.
• Experience with ITSM tools such as ServiceNow.
• Good understanding of ITIL processes and ticket management.

Responsibilities

• Provide technical and functional support for IBM Maximo applications (7.6.x / MAS).
• Handle L2/L3 support tickets, troubleshoot issues, and ensure timely resolution.
• Configure and maintain Maximo workflows, applications, and security settings.
• Support CMMS/EAM processes related to asset management and facilities management.
• Perform database queries and troubleshooting using Oracle, SQL Server, or DB2.
• Manage incidents, service requests, and changes using ITSM tools.
• Identify recurring issues and perform root cause analysis.
• Coordinate with business users, development teams, and external vendors.
• Support Maximo integrations with ERP and third-party applications.

Skills

Maximo support

CMMS/EAM

SQL skills

ITIL ticketing

ServiceNow

Security admin

Job description

Job ID: 1492478
Experience: 5–12 Years
Job Locations: Hyderabad / Gurugram / Noida

Job Description

We are looking for an experienced IBM Maximo Support Engineer with strong hands-on experience in application support, configuration, workflow management, and troubleshooting. The ideal candidate should have good knowledge of CMMS/EAM processes, database management, and ITIL-based support operations.

Key Responsibilities

• Provide technical and functional support for IBM Maximo applications (7.6.x / MAS).
• Handle L2/L3 support tickets, troubleshoot issues, and ensure timely resolution.
• Configure and maintain Maximo workflows, applications, and security settings.
• Support CMMS/EAM processes related to asset management and facilities management.
• Perform database queries and troubleshooting using Oracle, SQL Server, or DB2.
• Manage incidents, service requests, and changes using ITSM tools.
• Identify recurring issues and perform root cause analysis.
• Coordinate with business users, development teams, and external vendors.
• Support Maximo integrations with ERP and third-party applications.

Mandatory Skills

• 5–12 years of IT experience with strong hands-on IBM Maximo support (7.6.x / MAS).
• Good understanding of CMMS / EAM and facilities management processes.
• Experience in Maximo configuration, workflows, and security administration.
• Strong SQL skills with Oracle / SQL Server / DB2.
• Experience with ITSM tools such as ServiceNow.
• Good understanding of ITIL processes and ticket management.