Marketing & Communications Manager

Hyatt Hotels Corporation; Jaipur; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Hyatt Hotels Corporation in Jaipur invites an experienced Marcom Manager to lead integrated marketing and communications, driving revenue and guest engagement across channels. The role covers digital marketing, public relations, advertising, and brand positioning, with collaboration across Sales, Events, and Revenue teams.

Ideal candidate brings 4–7 years in hospitality marketing and a strong command of analytics and CRM systems.

Qualifications

• Bachelor’s degree in marketing, communications, business, or related field.
• 4–7 years of marketing/communications experience, hospitality preferred.
• Strong knowledge of digital marketing tools and platforms.
• Excellent written and verbal communication skills.
• Creative thinker with attention to detail.
• Ability to manage multiple projects and deadlines.
• Experience working with agencies and media partners.

Responsibilities

• Develop and execute integrated marketing plans aligned with hotel revenue goals.
• Manage brand positioning and ensure Hyatt guidelines compliance.
• Oversee digital channels: website, SEO/SEM, email, social media.
• Plan and run online and offline advertising campaigns.
• Manage PR activities: media outreach, press releases, influencer partnerships.
• Coordinate photo shoots, video production, and promotional content.
• Collaborate with Sales, Events, and Revenue teams to drive across rooms, F&B, and events.
• Monitor market trends and customer insights.
• Analyze campaign performance and optimize strategies.

Skills

Digital marketing

Brand management

Analytics

CRM systems

Content creation

Communication

Project management

Agency collaboration

Education

Bachelor's degree

Tools

Google Analytics

Social media ads

CRM systems

Job description

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\"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.\"

The Marcom Manager is responsible for developing and executing integrated marketing and communication strategies to promote the hotel’s brand, drive revenue, and enhance guest engagement. This role oversees digital marketing, public relations, advertising, and brand positioning in line with Hyatt’s global standards.

Responsbiltiies

• Develop and implement comprehensive marketing and communications plans aligned with hotel revenue goals
• Manage brand positioning and ensure compliance with Hyatt brand guidelines
• Oversee digital marketing channels including website, SEO/SEM, email campaigns, and social media platforms
• Plan and execute advertising campaigns (online and offline)
• Manage public relations activities, including media outreach, press releases, and influencer partnerships
• Coordinate photo shoots, video production, and content creation for promotional use
• Collaborate with Sales, Events, and Revenue teams to drive business across rooms, F&B, and events
• Monitor market trends, competitor activities, and customer insights
• Track campaign performance using analytics tools and optimize strategies accordingly
• Manage marketing budgets and ensure ROI on campaigns
• Maintain relationships with agencies, vendors, and media partners

Qualifications

• Bachelor’s degree in marketing, Communications, Business, or related field
• 4–7 years of experience in marketing/communications, preferably in hospitality
• Strong understanding of digital marketing tools (Google Analytics, social media ads, CRM systems)
• Excellent written and verbal communication skills
• Creative thinking with strong attention to detail
• Ability to manage multiple projects and deadlines
• Experience working with agencies and media partners

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