Manager - Travel Sales

Heritage Aviation; Dehradun; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Heritage Aviation in India is seeking a results-oriented sales professional to promote and sell travel products, helicopter packages, and special offers. You will generate and convert B2C leads, manage bookings, amendments, and cancellations, and maintain precise customer records.

Delivering exceptional service, you will build long-term relationships with HNIs, corporate clients, travel agents, and partners to drive repeat business while collaborating with Marketing to identify opportunities and

Qualifications

• 5–10 years of experience in travel sales, travel agency operations, or a similar role.
• Proven track record in B2C sales, lead generation, and achieving revenue targets.
• Proficiency in travel booking systems and CRM software.
• Excellent communication, negotiation, customer service, and relationship management skills.

Responsibilities

• Promote and sell the company's travel products, helicopter packages, and special offers.
• Generate and convert B2C leads.
• Handle travel bookings, amendments, cancellations, and maintain accurate customer records.
• Deliver exceptional customer service by resolving travel-related queries and ensuring a seamless booking experience.
• Build and maintain long-term relationships with HNIs, corporate clients, travel agents, and business partners to drive repeat business.
• Work closely with the Marketing team to identify new business opportunities and maximize lead conversions.
• Ensure compliance with company policies and applicable travel and aviation regulations.
• Stay updated on industry trends, destinations, and aviation products to provide the best travel solutions.

Skills

Travel sales

Lead generation

CRM software

MS Office

Communication skills

Negotiation

Relationship management

Education

Graduate or Postgraduate in any discipline

Tools

Travel booking systems

MS Office

Job description

Key Responsibilities

• Promote and sell the company's travel products, helicopter packages, and special offers.
• Generate and convert B2C leads.
• Handle travel bookings, amendments, cancellations, and maintain accurate customer records.
• Deliver exceptional customer service by resolving travel-related queries and ensuring a seamless booking experience.
• Build and maintain long-term relationships with HNIs, corporate clients, travel agents, and business partners to drive repeat business.
• Work closely with the Marketing team to identify new business opportunities and maximize lead conversions.
• Ensure compliance with company policies and applicable travel and aviation regulations.
• Stay updated on industry trends, destinations, and aviation products to provide the best travel solutions.

Qualifications & Experience

• Graduate or Postgraduate in any discipline.
• 5–10 years of experience in travel sales, travel agency operations, or a similar role.
• Proven track record in B2C sales, lead generation, and achieving revenue targets.
• Proficiency in travel booking systems, CRM software, and MS Office.
• Knowledge of the aviation or helicopter tourism industry will be an added advantage.
• Excellent communication, negotiation, customer service, and relationship management skills.
• Strong analytical, problem-solving, and time management abilities.
• Ability to work under pressure, meet sales targets, and manage multiple priorities.
• Existing network of HNIs, corporate clients, travel agents, or tour operators will be preferred.