Manager, Software Engineering

zoominfo; Chennai; On-site; INR 2,000,000 - 3,600,000; Full time

Job summary

ZoomInfo is accelerating careers with a startup-like AI Center of Excellence focused on enterprise AI for Marketing, Sales, Finance and HR. You will lead hands-on GenAI initiatives, architect agentic AI solutions, and deploy AI-powered automation at scale across enterprise systems.

You will mentor engineers, drive production-grade GenAI projects, and collaborate with executives to identify high-value use cases and ROI.

Qualifications

• Bachelor's or Master's in CS/SE or equivalent.
• 10+ years of software engineering experience.
• Experience leading teams and mentoring engineers.
• Production GenAI experience with multi-agent systems.

Responsibilities

• Lead and mentor AI/ML engineering teams.
• Design AI solutions for enterprise applications across domains.
• Develop and deploy agentic AI workflows and RAG pipelines.
• Ensure quality, safety, observability, and responsible AI practices.
• Collaborate with business leaders to deliver measurable ROI.

Skills

Backend development

Python

Java

JavaScript/TypeScript

C++

People management

GenAI production experience

LLMs / Transformers

ML/DL fundamentals

Mentorship

Education

Bachelor's or Master's in CS/SE or equivalent

Tools

REST APIs

MCP

RAG pipelines

GenAI frameworks

Job description

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen fast.

At ZoomInfo we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are collaborative, take initiative, and get stuff done we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting-edge technologies and processes to delight our customers and rapidly increase revenue.

About The Role:

Enterprise Apps AI Center of Excellence (CoE) is a team that operates with the agility of a startup to generate substantial value for Enterprise organizations (Marketing, Sales, Finance and HR) through Artificial Intelligence

Going beyond simple efficiency improvements, we focus on building innovative AI solutions that unlock new capabilities and insights for the Enterprise Applications organization. Our mission is to transform business processes, enhance strategic decision-making, and drive significant value using advanced AI applications. The ultimate goal is to empower the enterprise business applications users with cutting-edge AI, enabling more strategic and effective operations.

What You'll Do:

• Hands-on People Manager: Working hands-on on GenAI and agentic AI (LLM agents, tools, MCP, RAG, evaluation frameworks), ML/Deep Learning along with managing and mentoring the team.
• Architect AI solutions: Design AI applications, agentic systems, and software platforms that transform business processes across Enterprise Applications (Marketing, Sales, Finance and HR).
• Build and deploy agentic systems in production: Design, code, and ship multi-agent workflows, RAG pipelines, tool calling, and AI-powered automation using modern GenAI frameworks, working with frontier models (GPT, Claude, Gemini).
• Integrate AI into enterprise systems: Connect AI solutions to external systems using REST APIs, MCP (Model Context Protocol), and tools.
• Set quality and safety standards: Build LLM evaluation frameworks, observability, and guardrails, and apply responsible AI and security practices.
• Turn messy data into AI-ready data: Work with large-scale, unstructured, and messy data (documents, PDFs, emails, tickets, spreadsheets, logs), including data cleaning, parsing, chunking, and building reliable data pipelines to feed GenAI and RAG systems.
• Deliver business impact: Partner with business leaders to identify high-value AI use cases, make build-vs-buy decisions, measure ROI, and present proposals and results to executives.
• Lead AI research and initiatives: Proactively research AI/ML advancements and industry trends, and lead AI/ML and data initiatives to identify business opportunities and critical use cases, delivering end-to-end AI solutions for enterprise applications.
• Educate and enable: Able to educate engineers and business stakeholders on GenAI concepts, capabilities, and limitations, through technical sessions, documentation, and hands-on enablement.
• Mentor engineers: Coach junior and mid-level engineers through code reviews, design reviews, and pairing, supporting their career growth and ownership of projects end to end.

What You Bring:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or an equivalent quantitative field (or equivalent experience).
• Strong engineering fundamentals with hands-on depth in at least one backend language (Python, Java, JavaScript/TypeScript, or C++), and 10+ years of software engineering experience.
• People Management and Mentorship with technical hands-on experience (GenAI and agentic AI).
• Production GenAI experience: built and deployed agentic systems and GenAI applications in production, including multi-agent workflows, RAG pipelines, tool calling, and automation, using any GenAI Framework.
• Strong expertise in LLMs, Transformers, and modern GenAI , including fine-tuning, structured outputs, multi-agent orchestration, and model selection across frontier models (GPT, Claude, Gemini), balancing quality, latency, and cost.
• Solid foundation in machine learning and deep learning , including neural network fundamentals, NLP, and core ML concepts.
• Proven technical leadership and mentorsh