Manager | SAP SD | Bengaluru | SAP | DSA Consumer & TMT

Deloitte & Touche GmbH Wirtschaftsprüfungsgesellschaft; Bengaluru; Hybrid; INR 3,400,000 - 5,500,000; Full time

Job summary

Deloitte & Touche GmbH Wirtschaftsprüfungsgesellschaft in Bengaluru seeks an experienced SAP SD Manager to lead SAP Sales & Distribution operations, projects, enhancements, and support activities.

The role requires strong SAP SD expertise, stakeholder management, and proven leadership of teams delivering business solutions aligned with corporate objectives.

Qualifications

• 8-15 years SAP SD experience with end-to-end project exposure.
• Bachelor’s degree in engineering/IT/related field; SAP SD cert preferred.
• Experience leading SAP SD teams and coordinating with multiple functions.

Responsibilities

• Lead end-to-end SAP SD implementations, rollouts, and enhancements.
• Design, test, deploy, and provide hypercare for SAP SD solutions.
• Collaborate with Sales, Finance, Supply Chain, and Service teams.
• mentor SAP SD consultants and manage project timelines and budgets.
• Ensure integration with FI/CO, MM, PP, WM, CRM, and external systems.

Skills

SAP SD

Leadership

Stakeholder management

Cross-functional collaboration

Communication

Education

Bachelor's degree in Engineering/CS/IT/Business Administration

SAP Certification in SD

Tools

SAP ECC

SAP S/4HANA

SAP Fiori

Job description

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Experience

8-15 Years

Job Summary

We are seeking an experienced SAP SD Manager to lead SAP Sales & Distribution operations, implementation projects, enhancements, and support activities. The ideal candidate will possess strong functional expertise in SAP SD, stakeholder management skills, and experience leading teams in delivering business solutions aligned with organizational objectives.

Key Responsibilities

SAP SD Functional Leadership

• Lead end-to-end SAP SD implementation, rollout, enhancement, and support projects.
• Manage business process design, requirements gathering, solution design, testing, deployment, and hypercare support.
• Shipping and Transportation
• Credit Management
• Returns and Complaints Processing

Business Partnering

• Collaborate with Sales, Customer Service, Finance, Supply Chain, and other stakeholders to understand business requirements.
• Translate business needs into SAP solutions and system improvements.
• Ensure alignment of SAP processes with organizational goals and best practices.

Project & Team Management

• Lead and mentor SAP SD consultants and support teams.
• Manage project timelines, budgets, resources, and deliverables.
• Coordinate with global and cross-functional teams.

Integration Management

• Ensure seamless integration of SAP SD with:
• FI/CO (Finance & Controlling)
• PP (Production Planning)
• WM/EWM (Warehouse Management)
• CRM and third-party applications

Support & Governance

• Drive incident resolution and problem management activities.
• Establish governance processes and adherence to SLAs.
• Support audits, compliance requirements, and process documentation.
• Identify automation and optimization opportunities.
• Support SAP S/4HANA transformation initiatives.
• Stay updated on SAP best practices and emerging technologies.

Required Skills & Qualifications

Educational Qualification

• Bachelor's degree in Engineering, Computer Science, Information Technology, Business Administration, or related field.
• SAP Certification in SD preferred.

Experience

• 8-15 years of SAP SD experience.
• Minimum 3-5 years of team management/leadership experience.
• Experience in SAP ECC and SAP S/4HANA environments.
• Experience in at least 2-3 end-to-end implementation projects.

Technical Skills

• Pricing procedures and output determination.
• ATP, availability check, shipping, billing, and credit management.
• EDI/IDoc knowledge.
• Integration with MM, FI, PP, and WM modules.
• SAP Fiori and S/4HANA knowledge preferred.

Soft Skills

• Excellent communication and presentation skills.
• Leadership and mentoring capabilities.
• Problem-solving and analytical thinking.
• Ability to work in global and cross-functional environments.

Preferred Qualifications

• SAP S/4HANA SD Certification.
• Experience in multinational organizations.
• Exposure to Agile and SAP Activate methodologies.
• Knowledge of SAP CX/CRM and Order-to-Cash (O2C) processes.

Key Performance Indicators (KPIs)

• Project delivery within scope, budget, and timelines.
• SLA adherence and support effectiveness.
• User satisfaction and stakeholder feedback.
• Process optimization and automation achievements.
• Team development and engagement.

Reporting To: Senior Manager / SAP Delivery Lead / IT Director

Team Size: 5-15 SAP Consultants (depending on organization structure)