Manager - Safety, Quality & Training

Global Flight Handling Services; Chennai District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Global Flight Handling Services in Chennai, India seeks a safety and quality professional to develop, implement, and monitor SMS and QMS across operational activities.

You will conduct risk assessments, ensure regulatory compliance, plan internal audits, develop training modules, and coordinate with regulators, driving continuous safety improvements throughout the organisation.

Qualifications

• Strong knowledge of aviation safety and quality standards.
• Experience in aviation ground handling/training operations preferred.
• Good presentation, reporting, and analytical skills.
• Strong leadership and team management capabilities.

Responsibilities

• Develop, implement, and monitor Safety Management System (SMS) and Quality Management System (QMS).
• Conduct operational risk assessments, investigations, and corrective action follow-ups.
• Ensure compliance with DGCA, airline, airport, and company safety standards.
• Plan and conduct internal operational and compliance audits.
• Develop training modules and conduct classroom/practical training sessions for operational staff.
• Monitor training effectiveness and maintain training records/documentation.
• Coordinate with regulatory authorities and external stakeholders during inspections and audits.
• Lead safety awareness programs and continuous improvement initiatives.

Skills

Aviation safety

Quality standards

Presentations & reporting

Leadership

Job description

Role & responsibilities

• Develop, implement, and monitor Safety Management System (SMS) and Quality Management System (QMS)
• Conduct operational risk assessments, investigations, and corrective action follow-ups
• Ensure compliance with DGCA, airline, airport, and company safety standards
• Plan and conduct internal operational and compliance audits
• Develop training modules and conduct classroom/practical training sessions for operational staff
• Monitor training effectiveness and maintain training records/documentation
• Coordinate with regulatory authorities and external stakeholders during inspections and audits
• Lead safety awareness programs and continuous improvement initiatives.

Preferred candidate profile

• Strong knowledge of aviation safety and quality standards
• Experience in aviation ground handling/training operations preferred
• Good presentation, reporting, and analytical skills
• Strong leadership and team management capabilities