Manager, RF Mid Office

HSBC; Mumbai; On-site; INR 1,200,000 - 2,500,000; Full time

Job summary

HSBC in Mumbai seeks an experienced professional to join the Global Trade Solutions - Receivable Finance Services team. You will support transactional processing, structure solutions for RF/SCF clients, and help ensure operations meet SLAs while maintaining controls.

The role emphasizes cross-border transactions, collaboration with IT for system changes, and day-to-day leadership of RF services with a client-centric approach. A bachelor degree in business or related area is preferred.

Job description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further

We are currently seeking an experienced professional to join the < HSBC, Global Trade Solutions - Receivable Finance Services > team.

Principal Responsibilities

GTS - Receivables Finance is the operations unit supporting the Receivables Finance and Supply Chain Finance business. Further, the structured finance (STF) space is a key growth area for the business and Receivable Finance (RF) Services caters to the transaction in-flows from our CMB and GB clients. The primary responsibility of this unit is to conduct core transactions processing and provide structured solutions for such customers.

• Responsible to ensure transactions are processed within SLAs and in compliance to controls
• Place client at the heart of everything and structure solutions to enhance operations and client experience.
• Responsible for streamlining processes, controls and de-risking the operations
• Mitigate the risk of financial crime by applying the necessary controls in the transactional workflow.
• Support RF operations leadership on day-to-day management and execution of Services agenda.
• Investigate operational issues/events, perform proactive root cause analysis and independently drive closure of actions.
• Manage cross border transactions and actively drive the FCY operations.
• Ensure the smooth implementation of new system / propositions (if any) as well as ongoing upgrades/ enhancements.
• Co-ordinate with IT / Project teams for change control releases and resolution of defects.
• Independently manage business UATs and drive key projects
• Responsible to actively engage team on disseminating knowledge on product, process and controls
• Provide supervisory oversight of the processing unit

Role requirements / Educational Qualifications / Certification / Experience:

• 5+ years’ experience in transaction banking (exposure to cross border transactions would be preferred)
• Fair knowledge & understanding of trade products.
• Strong interpersonal, influencing and communication skills.
• A self-starter who carries a ‘can do’ attitude and an ability to navigate the unknown
• Understanding and appreciation of operational risk framework.
• Solutions oriented, can think laterally, work independently and has an eye for detail
• Strong organizing and time management skills.
• Proficiency in the English language and business communications
• A Bachelor degree preferably in a business or related area

Pro Tip: Familiarity with AI-enabled tools is an advantage

• Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.

As an employee, you are required to perform your duties in a professional capacity exercising independent judgement, discretion and decision-making authority in planning, organising, directing work, supervising and appraising the work of team members, as applicable; and taking accountability for delivery outcomes. You will represent the organization with relevant internal and external stakeholders. You will allocate and prioritize work, provide direction and feedback, manage team capacity and leave in line with policy as applicable.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

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Issued by The Hongkong and Shanghai Banking Corporation Limited, India