Manager-Rewards and Recogniton

EY; Gurugram District; On-site; INR 4,500,000 - 7,500,000; Full time

Job summary

EY Global Delivery Services in India seeks an experienced Assistant Director – Recognition to own and evolve recognition programs across locations. You will partner with Total Rewards, Talent, Payroll and Finance to ensure compliant, effective programs and positive employee experience.

The role blends strategy with governance, analytics and technology-enabled improvements, including dashboards, budgets and cross-location coordination, while maintaining fiscal discipline and stakeholder alignment.

Qualifications

• Bachelor’s or Master’s degree required.
• 12+ years of total rewards experience, preferably at manager level.
• Strong stakeholder management and communication capabilities.
• Experience managing recognition programs and related HR platforms.

Responsibilities

• Own end-to-end management of recognition programs across GDS locations.
• Partner with Total Rewards, Talent, Payroll, Finance and Technology to drive governance.
• Design, implement and optimize recognition campaigns and budgets.
• Provide dashboards and insights on program performance and budgets.
• Lead change management and user adoption through analytics.

Skills

Stakeholder management

Analytical skills

HR platforms

Process improvement

Tech enhancements

Communication skills

Presentations

Education

Bachelor’s or Master’s Degree

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

If you are looking for a challenging and rewarding career experience as a Total Rewards professional in a high-growth organization, we have a role here. In EY GDS we value wellbeing, curiosity and agility as an individual. We create teams of inspiring, teaming and belonging. We care for our business, society and client. Our purpose is building a better working world. Does that resonate with you? We look forward to working with you.

The opportunity

The Assistant Director – Recognition will be responsible for the end-to-end management, governance and continuous evolution of recognition programs across GDS locations. The role will combine strategic program ownership with strong operational governance to ensure recognition programs are effectively designed, delivered, governed and continuously improved.

The role will partner closely with Total Rewards, Talent, business leadership, Finance, Payroll, Technology, Procurement, Risk and other stakeholders across GDS locations to deliver a consistent, compliant and positive employee experience, while accommodating applicable local requirements and practices.

The incumbent will also play a key role in advancing the recognition agenda through technology transformation, automation, analytics, employee engagement and change management, while ensuring fiscal discipline and effective utilization of program budgets.

Your key responsibilities

• Recognition Operations: Own end-to-end administration and seamless delivery of recognition programs, ensuring timely and effective execution across applicable GDS locations.
• Tool & Technology Management: Manage recognition platforms, including enhancements, testing, issue resolution and adoption, while identifying opportunities for automation and improved user experience.
• Campaigns & Engagement: Design and execute recognition campaigns to increase awareness, participation and engagement, helping strengthen a culture of timely and meaningful appreciation.
• Policy & Governance: Manage recognition policies, program guidelines, process controls and periodic updates, ensuring appropriate governance and consistency across programs.
• Budget Governance: Oversee recognition budgets, utilization and forecasting, monitor adherence to approved allocations, and provide relevant updates and insights to stakeholders.
• Payroll Coordination: Partner with Payroll and relevant teams to enable accurate and timely processing of monetary awards, including required validations and reconciliations.
• Dashboards & Analytics: Manage recognition dashboards and develop actionable insights on program coverage, participation, trends, budget utilization and overall program effectiveness.
• Benefits Support: Support benefits-related programs and initiatives, working with relevant stakeholders on program administration, employee communications, issue resolution and process enhancements.
• Stakeholder Management: Partner closely with business leaders, Talent, Finance, Payroll, Technology and GDS location teams to ensure effective execution and resolution of program-related requirements.
• Cross-location Program Support: Support recognition programs and related initiatives across other GDS locations, facilitating consistency and alignment while accommodating applicable local requirements and practices.
• Continuous Improvement: Identify and drive opportunities for process simplification, standardization, automation and improved employee experience across recognition and benefits processes.
• Leadership Reporting & Insights: Provide periodic program updates, insights, risks and recommendations to senior stakeholders to support informed decision-making and future program enhancements.

Skills and attributes for success

• A self-starter and initiative taker
• Should be able to tap into local networks to identify Total Rewards program opportunities.
• An individual who is eager to learn and research on topics.
• Team player.
• Work independently. Must be hands-on with high level of energy and professional skills to function effectively and independently in a fast growing environment with diverse stakeholders.
• Must possess strong verbal, written and interpersonal skills for internal presentations.
• Ability to seek out information, clearly communicate information and requests and provide quality advice
• Ability to effectively manage communication and relationships in a highly matrix organization structure
• Demonstrate the ability to highly network and also look for opportunities to attend external forums.

To qualify for the role, you must have

• Bachelor’s or Master’s Degree
• 12+ years of experience preferably in a similar field of Total Rewards and someone who is preferably at a Manager level in the industry.

Ideally, you’ll also have

• Strong experience in Total Rewards, Recognition, Benefits or related HR programs.
• Demonstrated experience in managing programs and processes involving multiple stakeholders and locations.
• Strong stakeholder management, influencing and relationship-building capabilities.
• Experience managing HR/recognition platforms, process improvements and technology enhancements.
• Strong analytical skills with experience interpreting dashboards, budgets and program metrics.
• Good understanding of governance, controls, payroll coordination and program administration.
• Strong communication and presentation skills, with the ability to engage effectively with senior stakeholders.
• Ability to manage multiple priorities and drive initiatives independently in a complex, cross-functional environment.

What we look for

• Be an enabler of high-performance Talent team.
• Highly detail driven with emphasis on accuracy, coupled with the ability to see the broader/big picture
• Keen interest to invest time for self-learning, seeking opportunities to work on cross-functional HR projects
• Working collaboratively in a team environment
• Comfortable working in a highly matrixed environment

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across eight locations – Argentina, India, Philippines, Spain, Mexico, Poland, Sri Lanka and Hungary– and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

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