Manager, PvB & WM Assurance, EA Region

Standard Chartered India; Chennai; Hybrid; INR 900,000 - 1,800,000; Full time

Benefits offered by this job

Annual leave

Flexible work

Wellbeing support

Learning & development

Inclusive culture

Job summary

Standard Chartered India is seeking a Quality Assurance specialist to perform QA testing on CDD files and Wealth Suitability Appropriateness reviews across PvB Advisory and Booking centres globally. The role requires collaboration with process owners to understand end-to-end CDD and PvB Wealth practices and associated risks.

You will conduct monitoring, document QA results, identify AML/PEP/Sanctions risks, and develop corrective action plans.

Qualifications

• Bachelor’s degree in a relevant field.
• Minimum 6 years of banking experience with knowledge in PVB CDD requirements.
• Minimum 5 years of financial services experience with knowledge in Private Banking and Wealth Suitability requirements.
• Knowledge of AML laws/regulatory requirements, particularly with respect to private banking.
• AML Compliance or Audit experience, in connection with KYC and Regular Review processes, would be an added advantage.

Responsibilities

• Provide quality assurance testing for CDD files and Wealth Suitability Appropriateness reviews across PvB Advisory and Booking centres globally.
• Maintain relationships with Process Owners, Risk Framework Owners, Group BRM and the Business to understand CDD & PvB Wealth process/practices and risk areas.
• Conduct monitoring and testing of CDD files to ensure quality and compliant execution of AML/CDD regulations for PvB SG, HK, UK, UAE and Jersey.
• Ensure QA results are comprehensive, well documented and identify AML/PEP/Sanctions/CDD risk factors and WSAs / Mis selling / Call Monitoring.
• Analyse QA results and validate remediation or improvement activities; discuss findings with stakeholders at global and country levels.
• Maintain the QA program, identifying opportunities for increased effectiveness, efficiency, and risk mitigation.

Skills

Product knowledge

Process knowledge

Business Risk Management

Process workflow

Risk Appetite

Education

Bachelor’s degree

Job description

• Provide quality assurance testing for CDD files, Wealth Suitability Appropriateness reviews across PvB Advisory and Booking centres globally.

Key Responsibilities

Strategy

• Provide quality assurance testing for CDD files, Wealth Suitability Appropriateness reviews across PvB Advisory and Booking centres globally.

Business

• Maintain a strong working relationship with Process Owners, Risk Framework Owners, Group BRM and the Business to understand overall CDD & PvB Wealth process/practices and areas which create the conditions for CDD risk.

Processes

• Conduct monitoring and testing of CDD files to ensure to ensure quality and compliant execution as well as sustainability of bank’s CDD standards and AML/CDD regulations for PvB SG, HK, UK, UAE and Jersey.
• Ensure Quality Assurance results are comprehensive and well documented and accurately identify AML/PEP/Sanctions/CDD risk factors and Wealth Suitability Appropriateness (WSA) reviews / Mis selling / Call Monitoring.
• Analyse and assess Quality Assurance results and validate ongoing remediation or improvement activities in order to determine whether issues identified are systemic and develop appropriate corrective/improvement action plans, as necessary
• Discuss potential findings with relevant stakeholders including the process owners, risk owners at both global and country levels.
• Maintain the Quality Assurance program, identifying and implementing opportunities for increased effectiveness, efficiency, and risk mitigation

People & Talent

• PvB Business and organisational literacy
• At least 6 years of banking experience with knowledge in PVB CDD requirements
• At least 5 years of financial services experience with knowledge in Private Banking and Wealth Suitability Appropriateness requirements.
• Knowledge of relevant AML laws/regulatory requirements, particularly with respect to private banking
• AML Compliance or Audit experience, particularly in connection with KYC and the Regular Review process would be an added advantage
• Previous experience in connection with KYC reviews and/or remediation will also be considered

Risk Management

• Provide analysis and recommendations for the effective management of CDD & WSA risks within PvB under the Group’s Risk Management Framework.
• Escalate risks to Head, CDD Assurance & Group teams where the residual risks are outside agreed tolerance based on testing/assessment results.
• Ensure that CDD & WSA risk matters are subject to direct remedial action and/or escalation as appropriate.

Governance

• Develop appropriate risk-based compliance framework for identifying, assessing, managing, monitoring, mitigating, and reporting risks.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Risk framework owners, global process owners, Group BRMs, Country Business Risk Managers, Country Business, Group Operational Risk, Regional BRM Office

Skills And Experience

• Product and Process knowledge
• Business Risk Management
• Process workflow
• Risk Appetite

Qualifications

• Bachelor’s degree

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.