Manager,Product Management

Ralph Lauren Corporation; Bengaluru; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Ralph Lauren Corporation is seeking a passionate Product Manager to drive discovery, documentation, and execution of functional and system requirements. The role focuses on understanding business needs, working with stakeholders, and delivering both technical and consumer-centric solutions within the digital team.

Experience with e-commerce and in-store consumer experience is desirable to help deliver solutions that contribute to business success.

Qualifications

• Bachelor’s degree in computer science or a related technology field.
• Product management experience with a track record of delivering high-quality results.
• Experience writing and vetting business requirement documentation, functional and system requirements, user stories, and test cases.
• Analytical mindset with the ability to translate customer and business needs into application requirements.
• Excellent written and verbal communication, with ability to manage multiple projects.
• Comfortable in a matrixed, iterative development environment; able to work independently or under guidance.

Responsibilities

• Gather and document business and functional requirements through discovery sessions and workshops.
• Translate high-level information into detailed specifications and user stories.
• Evaluate information from multiple sources to align with goals and drive solutions.
• Communicate with customers to analyze feasibility of features and capture requirements.
• Work with cross-functional teams to establish the technical vision and analyze tradeoffs.
• Measure performance using data to assess success and identify root causes.
• Assist rollout of new functionality and conduct user acceptance testing.
• Ensure end users have training and documentation for new features.
• Collaborate with business teams to document user manuals and training materials.
• Provide support and triage complex issues with development to implement optimal solutions.
• Support test plans and ensure product stipulations are met.

Skills

Product management

Requirements documentation

Analytical skills

Communication skills

Stakeholder management

Education

Bachelor's degree in Computer Science or related field

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

POSITION OVERVIEW

Ralph Lauren is seeking a passionate Product Manager to drive the discovery, documentation, and execution of the functional and system requirements. This role will be responsible for understanding business needs and challenges and working with key stakeholders. This role will be an integral part of the digital team to communicate and refine requirements towards the goal of designing and delivering both technical as well as consumer‑centric solutions. Experience with e‑commerce, and in‑store consumer experience is desired as this would benefit in delivering solutions that contribute to the success of the business.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Gather and document business and functional requirements by leveraging discovery sessions, requirement workshops, document analysis, use cases, user stories, and workflow analysis.
• Translate high‑level information into digestible details and specifications, as well as abstract up from low‑level information to a general understanding.
• Critically evaluate information from multiple sources in order to reconcile conflicts, align to clear goals, influence product direction, and drive solutions.
• Proactively communicate with external and internal customers to analyze the feasibility of new features and enhancement, understand information needs, as well as capture requirements.
• Work closely with a cross‑functional, dynamic, and multi‑disciplinary team of business, store associates, architects, developers, and subject matter experts to establish the technical vision, analyze tradeoffs, and actively mitigate potential risks.
• Determine operational performance via data analysis in order to measure success against goals and identify root causes of complex problems.
• Assist with the rollout of new functionality and user acceptance testing, ensuring that product stipulations are satisfied, issues are resolved, and exceptional user experiences are delivered.
• Ensure end users have the training and documentation required to efficiently manage new features.
• Partner with business teams in documentation of user manual and training document for users of the application
• Provide support and triage complex issues, outlining the impact and potential resolutions to stakeholders while working with the development team to implement the best solution.
• Assist with the rollout of new functionality and the execution of test plans to ensure that product stipulations are satisfied, issues are resolved, and exceptional user experiences are delivered

EXPERIENCE, SKILLS & KNOWLEDGE

• Bachelor’s degree, computer science or similar technology degree.
• Product management experience with a track record of delivering high quality results.
• Experience writing and vetting business requirement documentation, functional and system requirements, user stories, process workflows, and test cases is desired.
• Analytical and product development skills with a thorough understanding of how to interpret customer and business needs, translating them to application and operational requirements.
• Excellent communication/writing skills as well as the ability to work effectively on multiple projects simultaneously and across internal and external organizations.
• Comfortable in a highly‑matrixed, iterative development environment and good at balancing collaboration and advocacy. Able to work independently as well as under direction of product and project leaders.