Manager, PKI Engineer

Pfizer; Chennai District; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Pfizer is seeking a Manager, PKI Engineer to develop, manage, and improve enterprise PKI environments, including CLM and certificate lifecycle management. This hands-on role supports secure, scalable PKI services, partnering with Service Manager and Operations Delivery Lead across Pfizer’s hybrid work model.

The candidate will oversee incident and problem management per ITIL, mentor junior staff, and ensure 24x7 operations readiness for critical PKI services, aligning with security and

Qualifications

• Bachelor’s degree in Computer Science or a related discipline.
• 4+ years of infrastructure support and management experience in an enterprise environment.
• Deep technical understanding of PKI including CA, RA, RKM, HSMs, and Security Worlds.
• 2+ years of experience leading the work of system administrators, operations support teams, architects, or software developers.
• Experience managing medium-to-large-scale, global IT deployments of enterprise IAM solutions.

Responsibilities

• Manage and support enterprise PKI services, including multi-node PKI environments.
• Design, develop, and deploy secure technology solutions per requirements and security policies.
• Operate independently in complex situations to deliver objectives across units and teams.
• Integrate applications with internal PKI services, including upgrades and enhancements.
• Lead technical and operational activities to ensure reliable service delivery.
• Collaborate to translate business needs into effective PKI solutions.
• Provide direction and oversight for contingent worker resources.

Skills

PKI

Leadership

Stakeholder communication

Problem solving

Technical mentorship

Education

Bachelor’s degree in Computer Science or related discipline

Tools

Microsoft Certificate Authority

Hardware Security Modules

Remote Key Management

Job description

ROLE SUMMARY

Technology impacts everything we do. Pfizer’s digital and ‘data first’ strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives. Pfizer’s CISO organization delivers proactive cyber defense for Pfizer global enterprise. Our mission is to secure all of Pfizer’s digital information assets ranging from our scientific breakthroughs to the manufacturing floor, and out to the patients we serve. We achieve this mission through a combination of world‑class talent, top‑tier technologies, industry leading best practices, and the promotion of a cybersecurity ownership culture across the company. Public Key Infrastructure (PKI) and certificate lifecycle management are vital to Pfizer’s cybersecurity posture and operational resilience. The Manager, PKI Engineer, is responsible for developing, managing, and continuously improving Pfizer’s enterprise PKI environment, including Certificate Lifecycle Management (CLM), certificate renewal automation, and related security services. This is a hands‑on technical role responsible for supporting PKI technologies and ensuring secure, scalable certificate services across the enterprise. The role includes requirements gathering, technical design, development, testing, implementation support, operational oversight, and break/fix support for PKI services, partnering closely with the Service Manager, Operations Delivery Lead, internal customers, and technical teams. The Manager will guide technical resources, help drive service improvements, and foster a culture where innovation, reliability, and security are central to how the team operates.

ROLE RESPONSIBILITIES

• Manage and support enterprise Public Key Infrastructure services, including Microsoft Certificate Authority multi-node PKI environments and certificate-related services.
• Design, develop, and deploy secure technology solutions that meet business requirements, technical specifications, defined procedures, and information security policies.
• Operate independently in complex or ambiguous situations to help deliver objectives across business units and technology teams.
• Integrate applications and third‑party products with internal PKI services, including ongoing supporting, upgrades, and service enhancements.
• Partner with stakeholders to anticipate challenges, address concerns, and influence positive outcomes for the organization.
• Lead technical and operational activities within and across teams to ensure reliable service delivery.
• Collaborate with internal teams, customers, the Service Manager, and the Operations Delivery Lead to translate business needs into effective technical solutions.
• Develop and maintain reusable service patterns that support secure application integration and improved end‑user experiences.
• Provide technical direction and oversight for contingent worker resources supporting service enhancements, operational improvements, and project delivery.
• Support 24x7 oversight of business‑as‑usual operations for critical PKI services.
• Lead or support Incident and Problem Management activities in alignment with ITIL practices.
• Serve as a trusted technical resource and mentor to help strengthen team capability and support organizational growth.

BASIC QUALIFICATIONS

• Bachelor’s degree in Computer Science or a related discipline.
• 4+ years of infrastructure support and management experience in an enterprise environment.
• Deep technical understanding of Public Key Infrastructure, including Certificate Authority, Registration Authority, Remote Key Management, Hardware Security Modules, and Security Worlds.
• Experience with digital signatures, including internally and externally provisioned certificates.
• 2+ years of technical experience leading the work of system administrators, operations support teams, architects, or software developers.
• Demonstrated ability to effectively coordinate multiple priorities in a dynamic environment.
• Demonstrated ability to communicate complex technical material to non‑technical stakeholders.
• Experience managing medium‑to‑large‑scale, global IT deployments of enterprise Identity and Access Management solutions.

PREFERRED QUALIFICATIONS

• 2+ years of experience in pharmaceutical or other regulated industry.
• Advanced security certifications.
• Software design and development experience in one or more languages such as Java, Python, or C++.

Work Location Assignment

Hybrid

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI‑use guidelines available on Pfizer Careers. Information & Business Tech Pfizer careers are like no other. In our culture of individual ownership, we believe in our ability to improve future healthcare, and potential to transform millions of lives. We’re looking for new talent to join our global community, to unearth new innovative therapies that make the world a healthier place.