Manager on Duty

The Bangalore Hospital; Bengaluru; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A healthcare facility in Bengaluru is looking for a High-Ranking Administrator to oversee operations during non-business hours. The ideal candidate should have a Bachelor's degree and 3-5 years of progressive experience in healthcare. Responsibilities include ensuring patient safety, supporting nursing supervisors, coordinating emergency procedures, and addressing patient concerns while ensuring compliance with hospital policies. Strong leadership and communication skills are essential.

Qualifications

• Minimum of 3-5 years of progressive experience in healthcare.

Responsibilities

• Serve as the highest-ranking administrator on-site during non-business hours.
• Act as the primary point of contact for all operational, staffing, patient care, and facility issues during the assigned shift.
• Ensure patient safety and service quality across all units.
• Collaborate with clinical and support staff to resolve conflicts or urgent concerns.
• Support nursing supervisors and department leads in patient flow management, including admissions, transfers, and discharges.
• Coordinate emergency response procedures (e.g., codes, evacuations, critical incidents).
• Document all significant events, incidents, and decisions made during the shift in a MOD report/log.
• Communicate critical issues to senior leadership or department heads when necessary.
• Ensure compliance with hospital policies, procedures, and regulatory standards.
• Provide support and guidance to patients and families as needed, addressing complaints or concerns.
• Ensure that environmental issues (e.g., safety hazards, facility maintenance) are reported and escalated appropriately.

Education

Bachelor's degree

Job description

Qualifications

Bachelor's degree - Minimum of 3-5 years of progressive experience in healthcare

Responsibilities

• Serve as the highest-ranking administrator on-site during non-business hours.
• Act as the primary point of contact for all operational, staffing, patient care, and facility issues during the assigned shift.
• Ensure patient safety and service quality across all units.
• Collaborate with clinical and support staff to resolve conflicts or urgent concerns.
• Support nursing supervisors and department leads in patient flow management, including admissions, transfers, and discharges.
• Coordinate emergency response procedures (e.g., codes, evacuations, critical incidents).
• Document all significant events, incidents, and decisions made during the shift in a MOD report/log.
• Communicate critical issues to senior leadership or department heads when necessary.
• Ensure compliance with hospital policies, procedures, and regulatory standards.
• Provide support and guidance to patients and families as needed, addressing complaints or concerns.
• Ensure that environmental issues (e.g., safety hazards, facility maintenance) are reported and escalated appropriately.