Manager - NonFinancial Risk Management (NFRM)

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Gurugram District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Genpact in India is hiring for Manager Non Financial Risk Management (NFRM) to lead delivery for a Large Global Insurance Company across its RCA and Control Testing framework.

You will manage a team of Consultants and Senior Consultants, ensuring high-quality execution, governance, and stakeholder engagement in a global risk environment.

Qualifications

• Bachelor's degrees in Economics, Finance, or Statistics; MBA or MSc in Risk Management.

Responsibilities

• RCA (Risk & Control Assessment) Leadership & review
• Execute end-to-end RCAs across complex non IT risk areas
• Control Testing Oversight & Quality Control
• Own end-to-end control testing execution for complex non IT processes
• Delivery Management Stakeholder Alignment & Governance
• Execute end-to-end RCAs across complex non IT risk areas
• Apply professional judgement to assess risk impact and residual risk
• Ensure RCA outcomes are defensible and aligned to business reality

Skills

AI

Data Literacy

Executive Presence

Information Security

Program Management

Risk Management

Storytelling

English (C2)

Education

Bachelor's - Economics

Bachelor's - Finance

Bachelor's - Statistics

Master's - Business Administration

Master's - Risk Management

Tools

CFE (ACFE)

CISA (ISACA)

ITIL 4 Foundation

Azure Security Engineer Associate

Job description

Sr.Consultant- ERC

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

Inviting applications for the role of Manager Non Financial Risk Management (NFRM)

The Manager leads delivery for a Large Global Insurance Company across its Non Financial Risk Management (NFRM) framework with a focus on Risk and Control assessment (RCA) and Control Testing.

This role oversees a team of Consultants and Senior Consultants ensuring high quality execution review and governance of NFRM activities.

Managers are responsible for end to end planning resource allocation stakeholder engagement and maintaining delivery rigor. The role requires strong subject matter expertise team leadership and the ability to operate independently within a global risk environment.

Responsibilities

• RCA (Risk & Control Assessment) Leadership & review
• Execute and own endtoend RC As across complex non IT risk areas such as fraud Payroll AP AR Procurement HR sanctions governance misselling product governance regulatory change thirdparty risk and claims or underwriting failures
• Apply professional judgement to assess risk impact control sufficiency and residual risk
• Ensure RCA outcomes are defensible consistent and aligned to business reality
• Research and identify emerging non IT risks and embed them into RCA frameworks and workshop agendas
• Integrate RCA outcomes into testing scope and control focus areas
• Control Testing Oversight & Quality Control
• Own endtoend control testing execution for complex non IT processes including financial crime controls conduct controls thirdparty governance claims and underwriting processes and reporting accuracy
• Define testing approaches sampling strategies and evidence expectations
• Personally execute judgementheavy tests and conclude on design and operating effectiveness
• Assess exceptions and perform firstlevel conclusions on operating effectiveness
• Drive remediation discussions with business stakeholders for control failures
• Delivery Management Stakeholder Alignment & Governance
• Execute and own endtoend RC As across complex non IT risk areas such as fraud Payroll AP AR Procurement HR sanctions governance misselling product governance regulatory change thirdparty risk and claims or underwriting failures
• Apply professional judgement to assess risk impact control sufficiency and residual risk
• Ensure RCA outcomes are defensible consistent and aligned to business reality
• Research and identify emerging non IT risks and embed them into RCA frameworks and workshop agendas
• Integrate RCA outcomes into testing scope and control focus areas

Qualifications

Bachelors - Economics, Bachelors - Finance, Bachelors - Statistics, Masters - Business Administration, Masters - Risk Management

Certifications

Certified Fraud Examiner (CFE) - ACFEACFE, CISA - ISACA - Information Systems Audit and Control AssociationISACA - Information Systems Audit and Control Association, ITIL 4 Foundation Certificate in IT Service Management - SkillsoftSkillsoft, Microsoft Certified: Azure Security Engineer Associate - MicrosoftMicrosoft

Required Skills

Artificial Intelligence (AI), Data Literacy, Executive Presence, Information Security, Program Management, Risk Management, Storytelling

Language

English

Language Proficiency

Proficient - C2

Job Type

Regular

Master Skill List

Enterprise Risk Advisory

Remote Type

Office

Work Shift

Day Job (India)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best - Join 14