Manager - Modern Trade & Smart Phone Outlet Sales

Vi (Vodafone Idea); Vellore; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Vodafone Idea Limited (Vi) is hiring for a Manager - Direct to Customer in Tamil Nadu. The role focuses on Modern Trade and Smartphone outlet sales, targeting prepaid and postpaid acquisition, with strong emphasis on channel engagement and capability building.

The candidate should have 2-4 years in telecom/ FMCG MT sales and solid KAM skills. The position requires a self-driven leader who can manage teams, drive productivity, and ensure cost-effective MT & SPO operations.

Qualifications

• 2-4 years of experience in Telecom| FMCG| SMARTPHONE channel/ MT sales.
• Excellent key account management ability.
• Fluent in English and local market language.

Responsibilities

• Drive daily prepaid & postpaid acquisition (gross and net) led through MT chain stores & SPO.
• Drive VI 4G extraction & Mobile number portability.
• Daily participation & productivity.
• Key account management for chain store and structured channel engagement.
• Drive TL and promoter productivity targets by capability building and manage attrition.
• SPO productivity.
• Responsible for MT & SPO operations including cost control, service levels, stock availability.

Skills

Key Account Management

Team Leadership

Channel Sales

Self-driven

Education

Graduate

MBA preferred

Job description

Manager - Direct to Customer

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce.

Role

Modern Trade, Smart Phone Outlet TSM

Job Level/ Designation M1/ Manager

Function / Department Sales

Job Purpose The Modern Trade TSM will be responsible to meet capacity building targets, drive acquisition for prepaid and postpaid; the role will also ensure end to end productivity through channel engagement, team hiring and capability building.

Key Result Areas/Accountabilities

• Drive daily prepaid & postpaid acquisition (gross and net) led through MT chain stores& SPO
• Drive VI 4G extraction & Mobile number portability
• Daily participation & productivity
• Key account management for chain store and structured channel engagement
• Drive TL and promoter productivity targets by continuous capability building interventions and ensure controlled attrition
• SPO productivity
• Responsible for all MT & SPO operations including cost control, service levels, stock availability

Key Performance Indicators

• 4G UB on 4G FR and 4G SIMEX
• Mobile number portability
• Prepaid Net gross - residual gross post T2M
• Postpaid Net gross - residual gross post 60 days
• Total tertiary

Core Competencies, Knowledge, Experience

• 2-4 years of experience in Telecom| FMCG| SMARTPHONE channel/ MT sales
• Effective Key Account Management
• Motivate team & build capability
• Self-driven, can operate with minimal guidance
• Sell-out experience (desired)

Qualifications

• Graduate, MBA preferred
• English and local market language

Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership Experience Level Mid Level