Manager, Merchant Cloud Commercialization Support

Mastercard Inc.; Gurugram District; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Mastercard Inc. is seeking a Manager, Merchant Cloud Commercialization Support to lead market readiness, go-to-market enablement, and revenue tracking for Merchant Cloud. You will collaborate with Product, Services, and regional teams to accelerate product adoption and market expansion.

The role emphasizes insights, analytics, business cases, and customer-facing collateral to position Merchant Cloud effectively in regional markets.

Qualifications

• Experience in building go-to-market plans for new products or features.
• Ability to translate market insights into commercial narratives and business cases.
• Strong data-driven storytelling to support investment decisions.

Responsibilities

• Create commercialization packages and go-to-market materials for new Merchant Cloud features.
• Collaborate with regional Services to identify upsell/cross-sell opportunities.
• Maintain pipeline visibility and enable regional teams with training, playbooks and collateral.
• Lead KPI tracking and analyze the commercial impact of launches and enablement efforts.

Skills

Go-to-market strategy

Data analytics

Cross-functional collaboration

Stakeholder management

English fluency

Education

Bachelor’s degree

Tools

Excel

PowerPoint

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Manager, Merchant Cloud Commercialization Support

About Mastercard

Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data, and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities.

Overview

The Global Acceptance and Merchant Solutions team is on a mission to make Mastercard the best way to pay everywhere. With our powerful suite of acceptance products, including Merchant Cloud, we are helping shape the payment experiences of the future.

The Manager, Product Commercialization Support, Go-to-Market Enablement and Revenue Tracking will play a critical role in supporting the commercialization and go-to-market strategy for Merchant Cloud.

Role

This support role focused on market readiness, commercialization support, pipeline visibility, performance tracking, market penetration analysis, and go-to-market enablement under the directions of regional stakeholders. The role is not a direct sales position and does not carry sales quotas. The support to regional teams shall be through insights, analytics, commercial narratives, business cases, pipeline governance, and customer-facing collateral that support successful go-to-market execution.

The Manager will be responsible for supporting the regional team in developing and executing the of Merchant Cloud's commercialization strategy, accelerate product adoption and market expansion through close collaboration with Product, Services, and other internal stakeholders. This role is pivotal in ensuring that regional teams are equipped with the tools, insights, materials, and strategic needed to effectively position Merchant Cloud in the market.

More Specifically, The Candidate Will Be Responsible For

• Creating comprehensive commercialization packages and go to market materials for newly launched products and features. Strong

Influencing Skills Through Visualisation Of Data And Ideas Required.

• Partnering closely with the Services organization at regional level to support the identication and, structuring of potential upselling and cross selling opportunities within new accounts.
• Managing and continuously updating the sales pipeline across various regions for regional team’s visibility regarding the ensure sustained growth and prioritize high impact opportunities.
• Supporting the sales enablement initiatives of regional teams, delivering training, playbooks, and resources that keep teams hyper focused on supporting the regional teams in their sales initiatives.
• Collaborating with regional teams and client facing groups to align commercialization strategies with local market needs.
• Leading KPI tracking and measuring the commercial impact of all launch and enablement efforts.
• Preparing business case inputs and analysis to support strategic investment and initiative decisions by regional teams

All About You

• Proven experience working in the Mastercard Services organization including BMI, Security Services, and Customer Acquisition and Engagement.
• In depth understanding and prior experience in the payments industry with a strong grasp of relevant market trends.
• Strong knowledge and experience in the Acquiring and Gateway ecosystem.
• Prior experience in dealing with the adoption of digital commerce solutions.
• A results-oriented professional able to drive outcomes, with proven experience in developing go to market strategies for new products and delivering scalable solutions.
• Entrepreneurial and commercial mindset able to adjust to changing demands of the market, customers, internal strategies, and build partnerships across the organization.
• Excellent communications and influencing skillset to support alignment of enablement strategies with business goals.
• Ability to lead cross functional and multi-location teams effectively.
• Organizational savviness to navigate a highly matrixed organization and resilience to thrive in a high pressure, goal-oriented environment.
• Strong problem solving and analytical skills, completely comfortable using data to support business cases and recommendations.
• Bachelor’s degree required
• English fluency is mandatory.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.