Manager, Logistics

Amgen Inc. (IR); Hyderabad; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Amgen is seeking a Manager, Logistics within its R&D Operations to lead global logistics for biospecimens, equipment and devices, ensuring compliance with GCP/GLP/CLIA and regulatory import/export rules. The role focuses on supplier oversight, KPI-driven performance, and continuous improvement while supporting clinical trial timelines and leveraging analytics and enterprise systems.

The position also involves staff development, issue management, and serving as a senior point of contact for

Job description

Career Category Project Management Job Description

Job Description: Manager, Logistics Amgen's R&D Operations organization addresses complex challenges with exceptional people, tools and processes. The team provides tactical support to ensure R&D scientists and staff receive the goods and services they require, strong logistical support, and management of external partners through robust supplier oversight and governance programs. The Manager, Logistics, is a leadership role intended to implement strategies and procedures to ensure an efficient, fit-for-purpose scientific operating model. The Manager is expected to take a lead role in staff development, operational improvement and issue management. The Manager will serve as the local point of contact for integrator and courier escalations involving R&D shipments. Facilitating daily international shipments, the successful candidate will require strong organizational skills and an ability to lead from the front. Practical expertise in operations management, project management, & shipping logistics, as well as a desire to learn supplier management are vital to success in this role. The candidate will join a team committed to exceeding productivity and operational goals on a global basis, and reports to the Biospecimen Logistics Director In addition to the above responsibilities, the Manager will assist in design and implementation of novel AI-driven logistics solutions for Amgen R&D commodities, including biospecimens, devices, and equipment. The candidate will maintain and interpret a variety of metrics and trackers to ensure budget and performance transparency. Continually evaluate current practices while finding opportunities to align, improve and re-design key processes and tools. In addition, they will participate in R&D-wide initiatives to improve operational efficiency and enable the organizational vision to be achieved.

• Global logistics for biospecimens, equipment, and devices, including receiving, storage, shipment, tracking, and reconciliation in support of clinical trial timelines
• Ensuring compliance with GCP, GLP, CLIA, and applicable import and export regulations for regulated clinical trials
• Managing vendor performance, including bioanalytical laboratories and logistics suppliers, through defined KPIs, issue escalation, and continuous improvement activities
• Serving as a subject matter expert for logistics processes impacting regulated clinical biospecimens, equipment, and devices
• Oversight on performance of logistics vendors and bioanalytical laboratories supporting clinical sample and reagent transport and storage
• Establishing and monitoring logistics KPIs, service level expectations, and quality metrics
• Leading issue escalation and resolution related to logistics deviations, delays, or quality risks
• Driving continuous improvement initiatives to enhance logistics reliability, compliance, and efficiency
• Ensuring accurate tracking and reconciliation of biospecimens, equipment, and devices within applicable logistics and sample management systems
• Leverages enterprise systems, spreadsheets, and reporting tools to monitor logistics performance and risks

Basic Qualifications

• Doctorate degree and 2 years of biotech/pharma-related business operations/supplier management experience
• Master's degree and 4 years of biotech/pharma-related business operations/supplier management experience
• Bachelor's degree and 6 years of biotech/pharma-related business operations/supplier management experience
• Associate's degree and 8 years of biotech/pharma-related business operations/supplier management experience
• High school diploma / GED and 10 years of biotech/pharma-related business operations/supplier management experience

Preferred Qualifications

• Degree in biology, life sciences, health, medical or clinical sciences
• Strong planning and project management skills with the demonstrated ability to work effectively in a fast-paced environment with multiple high priority projects.
• Experienced "integrator" role across multiple organizations, teams and processes with proven ability to advance strategic imperatives.
• Proven ability to effectively implement strategies and deliver results.
• Exceptional interpersonal, organizational, critical thinking and verbal/written communication skills.
• Proven ability to develop collaborative internal and external relationships and navigating matrixed organizations.
• Being able to adapt work and communication styles to meet organization needs.
• Strong data analytics skills with experience in analytics software, (eg. Microsoft Access, Tableau, Smartsheet) as well as experience with document management applications (eg. Veeva), and portfolio planning tools and financial systems (eg. Planisware, MS Projects)

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

For more information, visit www.amgen.com and follow us on www.twitter.com/amgen