Manager, Logistics

Biopharma Careers; Hyderabad; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Amgen’s R&D Operations organization seeks a Manager, Logistics to lead strategies ensuring efficient, compliant handling of biospecimens, devices, and equipment. This role focuses on staff development, process improvement, and supplier governance, with a global perspective and interaction with integrators and couriers.

You will manage international shipments, ensure GCP/GLP/CLIA compliance, oversee vendor performance with KPIs, and drive AI-driven logistics initiatives.

Qualifications

• Doctorate, Master’s, Bachelor’s, Associate’s or high school with biotech/pharma ops/supplier mgmt experience.
• Experience in operations management, project mgmt, and shipping logistics.
• Strong data analytics skills and familiarity with analytics software.

Responsibilities

• Global logistics for biospecimens, equipment, and devices, including receiving, storage, shipment, tracking, and reconciliation in support of clinical trial timelines
• Ensuring compliance with GCP, GLP, CLIA, and applicable import and export regulations for regulated clinical trials
• Managing vendor performance, including bioanalytical laboratories and logistics suppliers, through defined KPIs, issue escalation, and continuous improvement activities
• Serving as a subject matter expert for logistics processes impacting regulated clinical biospecimens, equipment, and devices
• Oversight on performance of logistics vendors and bioanalytical laboratories supporting clinical sample and reagent transport and storage
• Establishing and monitoring logistics KPIs, service level expectations, and quality metrics
• Leading issue escalation and resolution related to logistics deviations, delays, or quality risks
• Driving continuous improvement initiatives to enhance logistics reliability, compliance, and efficiency
• Ensuring accurate tracking and reconciliation of biospecimens, equipment, and devices within applicable logistics and sample management systems
• Leverages enterprise systems, spreadsheets, and reporting tools to monitor logistics performance and risks

Education

Doctorate degree and 2 years of biotech/pharma-related business operations/supplier management experience

Master’s degree and 4 years of biotech/pharma-related business operations/supplier management experience

Bachelor’s degree and 6 years of biotech/pharma-related business operations/supplier management experience

Associate’s degree and 8 years of biotech/pharma-related business operations/supplier management experience

High school diploma / GED and 10 years of biotech/pharma-related business operations/supplier management experience

Tools

Microsoft Access

Tableau

Smartsheet

Veeva

Planisware

MS Projects

Job description

Career Category

Project Management

Job Description

JobDescription: Manager, Logistics

Amgen’s R&DOperations organization addresses complex challenges with exceptional people, tools and processes. The team provides tactical support to ensure R&D scientists and staff receive the goods and services they require, stronglogistical support,and management of external partners through robust supplier oversight and governance programs.

The Manager, Logistics, is a leadership role intended to implement strategies and procedures to ensure an efficient, fit-for-purpose scientific operating model. The Manager is expected to take a lead role in staff development, operational improvement and issue management.The Manager will serve as the local point of contact for integrator and courier escalations involving R&D shipments.

Facilitating daily international shipments, the successful candidate willrequire strong organizational skills and an ability to lead from the front. Practical expertise in operations management,project management, & shipping logistics, as well as a desire to learn supplier management are vital to success in this role.The candidate willjoina team committed to exceeding productivity and operational goals on a global basis, and reports to the Biospecimen Logistics Director

In addition to the above responsibilities, the Manager will assist in design and implementation of novel AI-driven logistics solutions for Amgen R&D commodities, including biospecimens, devices, and equipment.

The candidate will maintain and interpret a variety of metrics and trackers to ensure budget and performance transparency.Continually evaluate current practiceswhilefindingopportunities to align, improve and re-designkeyprocesses and tools. In addition, they will participateinR&D-wide initiatives to improve operational efficiency and enable the organizational vision to be achieved. As a creative problem solver who can deliver meaningful results, this role will focus on:

• Global logistics for biospecimens, equipment, and devices, including receiving, storage, shipment, tracking, and reconciliation in support of clinical trial timelines
• Ensuring compliance with GCP, GLP, CLIA, and applicable import and export regulations for regulated clinical trials
• Managing vendor performance, including bioanalytical laboratories and logistics suppliers, through defined KPIs, issue escalation, and continuous improvement activities
• Serving as a subject matter expert for logistics processes impacting regulated clinical biospecimens, equipment, and devices
• Oversight on performance of logistics vendors and bioanalytical laboratories supporting clinical sample and reagent transport and storage
• Establishing and monitoring logistics KPIs, service level expectations, and quality metrics
• Leading issue escalation and resolution related to logistics deviations, delays, or quality risks
• Driving continuous improvement initiatives to enhance logistics reliability, compliance, and efficiency
• Ensuring accurate tracking and reconciliation of biospecimens, equipment, and devices within applicable logistics and sample management systems
• Leverages enterprise systems, spreadsheets, and reporting tools to monitor logistics performance and risks

Basic Qualifications

• Doctorate degree and 2 years of biotech/pharma-related business operations/supplier management experience
• Master’s degree and4years of biotech/pharma-related business operations/supplier management experience
• Bachelor’s degree and6years of biotech/pharma-related business operations/supplier management experience
• Associate’s degree and8years of biotech/pharma-related business operations/supplier management experience
• High school diploma / GED and 10years of biotech/pharma-related business operations/supplier management experience

Preferred Qualifications

• Degree in biology, life sciences, health, medical or clinical sciences
• Strong planning and project management skills with the demonstrated ability to work effectively in a fast-paced environment with multiple high priority projects.
• Experienced “integrator” role across multiple organizations, teams and processes with proven ability to advance strategic imperatives.
• Proven abilityto effectively implementstrategiesand deliver results.
• Exceptional interpersonal, organizational, critical thinking and verbal/written communication skills.
• Proven ability to develop collaborative internal and external relationships and navigating matrixed organizations.
• Being able to adapt work and communication styles to meet organization needs.
• Strong data analytics skillswith experience inanalytics software,(eg.Microsoft Access, Tableau, Smartsheet)as well as experience withdocument management applications (eg.Veeva),and portfolio planning tools and financial systems (eg.Planisware, MS Projects)