Manager I FP&A [T500-30611]

ANSR; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Kroger Capability Center India is hiring a Manager- FP&A to lead operational finance services, manage a growing analyst team, and partner with multiple finance and business functions to drive profitability and efficiency.

The role requires 7-9 years in finance/FP&A, strong forecasting and governance skills, and experience implementing stable finance processes within a large organization.

Qualifications

• Bachelor's degree in Finance, Accounting, Economics, Business, or related field.
• 7-9 years of progressive finance, FP&A, accounting, operational finance, transformation, or shared-services experience.
• Demonstrated ability to lead teams, manage stakeholders, prioritize work, and influence decisions across functions.
• Strong forecasting, budgeting, financial analysis, governance, process improvement, and communication skills.
• Experience building or stabilizing new processes, teams, operating models, or service delivery routines.
• Ability to balance transition execution with ongoing business support and control expectations.

Responsibilities

• Leads KCC implementation activities for Operational Finance, including transition planning, knowledge transfer, stabilization, and operating rhythm development.
• Manage and develop the Analyst team, including workload prioritization coaching, quality review, and capability building.
• Partner with retained Directors, Assistant Controllers/Finance Managers, and business stakeholders to define priorities, expectations, decision rights, and service standards.
• Establish work intake, issue escalation, governance forums, performance metrics, and service review routines for KCC-supported finance work.
• Review and approve financial analyses, reports, dashboards, forecasts, business cases, and recommendations prepared by the KCC team.
• Drive standard work documentation, process simplification, reporting consistency, and automation opportunities across Operational Finance activities.
• Coordinate with Controllership, Shared Services, Accounting, Audit, Technology, and KCC leadership to resolve cross-functional issues and control risks.
• Monitor service quality, stakeholder feedback, capacity, and process stability; lead corrective actions when service expectations are not met.
• Prepare for subsequent transition waves by documenting lessons learned, capability gaps, staffing needs, training requirements, and readiness criteria.
• Support KCC engagement and change management by reinforcing ways of working, role clarity, and the value proposition for retained and KCC teams.

Skills

Forecasting

Budgeting

Leadership

Stakeholder management

Process improvement

Financial analysis

Governance

Communication

Education

Bachelor's degree in Finance/Accounting/Economics/Business

MBA, CPA, CA, CMA, or equivalent

Tools

Power BI

Tableau

OneStream

SAP

Oracle

Hyperion

Essbase

Job description

The Kroger Co., founded in 1883 by Barney Kroger and headquartered in Cincinnati, Ohio, is one of the largest retailers in the United States, serving millions of customers every day through a family of supermarket, multi-department, and marketplace store formats. With more than 2,700 stores across 35 states, supported by 32 manufacturing locations, 38 distribution centers, and over 400,000 associates, Kroger operates on a significant scale. Guided by its purpose to Feed the Human Spirit™, Kroger focuses on providing fresh, affordable food and an outstanding customer experience while investing in communities through initiatives like Zero Hunger | Zero Waste. Combining a strong store footprint with a growing digital presence, Kroger is transforming how Americans shop.

At Kroger Capability Center (KCC), we help modernize how work gets done at Kroger. KCC brings together expertise, technology, and global delivery to simplify work and strengthen cross-functional execution, so teams across Kroger can improve focus, speed, and impact. Our goal is to help associates, stores, and customers by making work faster, smoother, and easier to use – so more time can be spent on the highest-value outcomes. We see ourselves as an extension of the Kroger Store Support Center in Cincinnati, where everything we do is designed to support stores, associates, and the customers they serve. Through KCC, we tap into strong talent and capabilities in India to bring Kroger’s purpose – To Feed the Human Spirit – to life in new and impactful ways.

FUNCTIONAL EVP:

Turning financial expertise into better decisions

At Kroger Capability Center India, Finance and Accounting supports financial transactions, analysis, accounting operations, and reporting to enable better decision-making and strong financial control

OUR VALUES:

In fulfilling Our Purpose, we live by our Kroger Values:

We insist on truthfulness with each other, with our customers, with our vendors and in our business records. We expect and value openness.

Integrity:

We act in accordance with our values, even when it’s difficult.

Respect:

We treat all with dignity and value the opinions and perspectives of others.

Diversity:

We seek and embrace differences in the backgrounds, cultures and ethnicities of all associates, customers and vendors.

Safety:

We protect our customers and each other from injury with a safe and secure workplace and shopping environment.

Inclusion:

We encourage and expect collaboration, teamwork and the active involvement of all associates.

Position Title- Manager- FP&A

Position Summary:

Leads stand-up and ongoing service delivery for Operational Finance work moving into the Kroger Capability Center. Manages analyst resources, builds engagement with retained Finance teams, establishes governance and work intake processes, and ensures transitioned work is stabilized, controlled, and delivering value. This role will partner closely with Finance, Merchandising, Supply Chain, Store Operations, and Corporate Leadership teams to deliver actionable insights that drive profitability, operational efficiency, and strategic growth.

Key Responsibilities:

• Leads KCC implementation activities for Operational Finance, including transition planning, knowledge transfer, stabilization, and operating rhythm development.
• Manage and develop the Analyst team, including workload prioritization coaching, quality review, and capability building.
• Partner with retained Directors, Assistant Controllers/Finance Managers, and business stakeholders to define priorities, expectations, decision rights, and service standards.
• Establish work intake, issue escalation, governance forums, performance metrics, and service review routines for KCC-supported finance work.
• Review and approve financial analyses, reports, dashboards, forecasts, business cases, and recommendations prepared by the KCC team.
• Drive standard work documentation, process simplification, reporting consistency, and automation opportunities across Operational Finance activities.
• Coordinate with Controllership, Shared Services, Accounting, Audit, Technology, and KCC leadership to resolve cross-functional issues and control risks.
• Monitor service quality, stakeholder feedback, capacity, and process stability; lead corrective actions when service expectations are not met.
• Prepare for subsequent transition waves by documenting lessons learned, capability gaps, staffing needs, training requirements, and readiness criteria.
• Support KCC engagement and change management by reinforcing ways of working, role clarity, and the value proposition for retained and KCC teams.

Qualifications:

Experience:

• Bachelor's degree in Finance, Accounting, Economics, Business, or related field.
• 7-9 years of progressive finance, FP&A, accounting, operational finance, transformation, or shared-services experience.
• Demonstrated ability to lead teams, manage stakeholders, prioritize work, and influence decisions across functions.
• Strong forecasting, budgeting, financial analysis, governance, process improvement, and communication skills.
• Experience building or stabilizing new processes, teams, operating models, or service delivery routines.
• Ability to balance transition execution with ongoing business support and control expectations.

Preferred Retail Finance Experience:

• MBA, CPA, CA, CMA, or equivalent professional certification.
• Experience in a GCC, captive capability center, shared-services, managed-services, or large-scale finance transformation environment.
• Experience with Power BI, Tableau, OneStream, SAP, Oracle, Hyperion, Essbase, or similar tools.
• Retail, consumer products, supply chain, manufacturing, health and wellness, or large enterprise finance experience.

Kroger Leadership Model:

Some of the Leadership Behaviors needed to successfully perform this position are:

• Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.
• Communicates effectively and candidly - Communicates clearly and directly, approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
• Achieves results through teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
• Leads through positive influence – Demonstrates strong character; builds partnerships; models a conscious balance between work and personal life; takes personal responsibility for own development; role models leadership qualities such as motivation, inspiration, passion and trust.
• Coaches and develops others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
• Leads change and innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
• Executes with excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
• Provides clear and strategic direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.
• Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.

OUR COMMITMENT TO EQUAL OPPORTUNITY :

We are committed to creating an environment of respect, inclusion, and equal opportunity for all. We believe that a diverse workforce strengthens our ability to serve customers and communities effectively. We seek to attract, develop, and retain talent from a wide range of backgrounds and perspectives – ensuring that everyone has the opportunity to contribute and grow. We provide equal employment opportunities to all applicants and employees, without regard to race, color, religion, gender, age, disability, or any other characteristic protected by applicable law. This commitment reflects our broader purpose – to serve people, support communities, and create an environment where individuals can do their best work.

Talent Value Proposition statement:

At Kroger Capability Center India, your expertise becomes part of something bigger. Work alongside global teams, build capabilities across critical business functions, solve meaningful challenges, and help shape how Kroger operates and grows. As the center takes shape, you have the opportunity to contribute early, learn continuously, and see the connection between your work and the millions of customers Kroger serves