Manager - Delivery Quality

Omega Healthcare; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Omega Healthcare Management Services Pvt. Ltd. is seeking a skilled professional to lead the delivery team and drive successful project execution and business growth.

The ideal candidate will have a strong background in team management and delivering high-quality results in a fast-paced healthcare/BPO environment. The role emphasizes leadership, strategic planning, risk management, and cross-functional collaboration to ensure projects meet requirements and timelines.

Qualifications

• Proven experience in leading teams and delivering high-quality results.
• Strong understanding of healthcare management services and BPO operations.
• Excellent communication, leadership, and problem-solving skills.
• Ability to work under pressure, meet deadlines, and adapt to changing circumstances.

Responsibilities

• Lead and manage a team of professionals, providing guidance and support to ensure project success.
• Develop and implement effective project plans, resource allocation, and risk management strategies.
• Collaborate with cross-functional teams to identify and prioritize project requirements.
• Conduct regular progress reviews and provide feedback to team members to improve performance.
• Identify and mitigate potential project risks, developing contingency plans as needed.
• Ensure compliance with company policies, procedures, and industry standards.

Skills

Team leadership

Healthcare management

BPO operations

Communication

Problem-solving

Decision making

Project management tools

Tools

Project management software

Job description

Looking for a skilled professional to lead our delivery team at Omega Healthcare Management Services Pvt. Ltd., playing a crucial role in ensuring the successful execution of projects and driving business growth. The ideal candidate will have a strong background in managing teams and delivering high-quality results.

Roles and Responsibility

• Lead and manage a team of professionals, providing guidance and support to ensure project success.
• Develop and implement effective project plans, resource allocation, and risk management strategies.
• Collaborate with cross-functional teams to identify and prioritize project requirements.
• Conduct regular progress reviews and provide feedback to team members to improve performance.
• Identify and mitigate potential project risks, developing contingency plans as needed.
• Ensure compliance with company policies, procedures, and industry standards.

Job Requirements

• Proven experience in leading teams and delivering high-quality results in a fast-paced environment.
• Strong understanding of healthcare management services and BPO operations.
• Excellent communication, leadership, and problem-solving skills.
• Ability to work under pressure, meet deadlines, and adapt to changing circumstances.
• Strong analytical and decision-making skills with attention to detail.
• Experience with project management tools and software is an asset.