Manager, Data Quality

The Nielsen Company; Mumbai; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

The Nielsen Company in Mumbai is seeking a senior leader to manage the Data Quality support sub-team for In Stream Intelligence. You will build high-performing teams, drive quality across global processes, and champion best practices.

A strong growth mindset and passion for entertainment content are valued. You will lead capacity planning, process improvements, and cross-functional collaboration with stakeholders to ensure timely delivery and excellent output standards in a fast-paced

Qualifications

• Excellent professional English language.
• 5+ years total experience, with at least 2+ years in people management.
• Track record of inspirational leadership to international teams and distributed shifts.
• Four year degree in management, psychology, research, computer science, statistics, business, or related field.
• Experience dealing with support teams, project teams and business partners.
• Experience in project management.
• Champion transformation of ideas into realities.
• Ability to identify problems, determine root causes and make recommendations.
• Promoting best practices and automation opportunities.
• Experience in content operations in multicultural, fast-paced environments.
• Experience in change management.
• Maintains composure under stress and makes ethical decisions aligned with values.
• Perceived as a leader, able to persuade and negotiate for win-win outcomes.
• Takes accountability of self and team.

Responsibilities

• Creates/manages capacity plans across international teams and locations.
• Communicates and executes organisational vision.
• Manages escalations to ensure business continuity and drives continuous improvement.
• Analyses data to plan and improve processes; aligns with global practices locally.
• Coaches and monitors progress of the team and individuals; promotes teamwork.
• Sets direction, resources, scheduling and project coordination; oversees implementation.
• Promotes a positive, engaging, motivating work environment.
• Manages performance reviews, goals, and development plans.
• Promotes collaboration across functions to improve efficiency and quality.
• Partners with Quality Office to maintain a quality-first mindset and drive improvements.
• Drives stakeholder alignment and manages change effectively.

Skills

People management

Leadership

Change management

Project management

Quality control

Cross-cultural teams

Strategic planning

Education

Four year degree in a related field

Job description

Job Description

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

ABOUT THE ROLE

Lead and manage the sub team of Data Quality support for In Stream Intelligence. Our mission is to enrich the world’s best Entertainment Database at scale. The teams are responsible for the curation of synopsis and metadata, research and collection of the best representative images from studios, distributors, vendors and related sources in a timely manner and quality control of content.

The ideal candidate will be responsible for establishing and maintaining high performing quality focused teams with a positive culture. They come with outstanding leadership skills, boundless optimism, a strong growth mindset and are passionate about building an elite team. An interest in Entertainment and Sports is preferred.

JOB RESPONSIBILITIES

• Creates/manages capacity plans across international teams and locations
• Communicates and executes organisational vision
• Manages escalations to ensure business continuity as well as working on continuous improvement
• Analyses data and based on this, plans and improves processes within the team. Familiar with global processes and has valuable input for improvement. Ready to implement global practices locally
• Participates in planning company/department goals, objectives and missions. Coaching and day-to-day interaction as to the progress of the group and the individual associate and promote positive team work
• Leadership - sets overall direction for the teams. Responsible for day to day management of the teams. Planning resources, strategy, scheduling and coordination of projects and overseeing implementation
• Excellent people manager and talent multiplier. Promotes positive team work and an engaging and motivating work environment
• Manages associates goals/expectations, performance reviews, performance improvement, celebrates achievement
• Promotes positive interaction and collaboration across horizontals to promote efficiency and quality
• Quality control - works closely with the Quality Office to promote and maintain a quality first mindset in the teams and to support continuous quality improvement
• Accountable for working with required stakeholder groups to drive and enable change, communicate changes and manage challenges

QUALIFICATIONS

• Excellent professional English language
• Upwards of 5 years of total experience, of which atleast 2+ years people management experience and/or demonstrate progressive growth as an excellent people manager and talent multiplier
• Track record of providing inspirational leadership to international teams and demonstrated leadership skills of shift teams distributed across multiple geographic locations
• Four year degree in a related field (management, psychology, research field of study or comparable course workload in computer science, statistics, behavioral science, market research, business, and people management.)
• Experience dealing with support teams, project teams and business partners to ensure a close working relationship with the operational teams
• Experience in project management
• Able to champion the transformation of ideas into realities.
• Ability to identify problems, determine root cause(s) & make recommendations to resolve with some supervision
• Proven experience in promoting best practices and automation opportunities.
• Strong experience in working in content operations and in a multicultural/fast paced environment with high standards
• Experience in change management
• Maintains composure when under stress, makes ethical decisions in line with the business values and objectives
• Perceived as a leader by others, persuades and negotiates effectively, focuses on win-win outcomes. Demonstrates Nielsen values
• Takes and drives accountability of self and team (behaviors, timelines, etc…)

LOCATION REQUIREMENT

The role is hybrid, so you must live near Nielsen’s office. Hybrid Workers are those employees who are working partially from home which is in the same city as the Nielsen office they are employed with and partially from a Nielsen office / site.