Manager, Data Quality

Studyin

Dadri

Remote

INR 1,200,000 - 2,400,000

Full time

3 hours ago

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Benefits offered by this job

Collaborative work environment

Continuous learning & growth

Clear career advancement pathways

Job summary

StudyIn is seeking a strategic Manager – Data Quality to lead our enterprise data quality program across CRM, CMS, and web platforms. You will define standards, build governance, and mentor a team of data quality professionals to ensure data integrity for BI and analytics.

The role reports to the Director-Engineering and requires collaboration with IT, product, and business stakeholders. A strong background in data governance and analytics is essential.

Qualifications

6-8 years of experience in data management, knowledge base operations, content management or information governance.
Minimum 4–6 years of experience leading data quality, knowledge management, or data governance functions within a mid-to-large-scale organization.
Proven track record of building, maintaining, and optimizing enterprise knowledge bases, content repositories, or CMS-driven platforms.
Extensive experience designing and implementing data quality frameworks, validation processes, governance policies, and audit mechanisms.
Strong experience managing large-scale data entry, content migration, content standardization, and metadata management initiatives.
Experience establishing and monitoring KPIs, SLAs, and quality metrics related to data accuracy, completeness, consistency, and timeliness.

Responsibilities

Develop and execute the data quality strategy, policies, and roadmap.
Lead, mentor, and grow a team of data quality professionals.
Define data quality standards, validation rules, and monitoring processes.
Ensure data completeness, accuracy, and timeliness across CRM, CMS, and web apps.
Collaborate with IT, BI, Product, and stakeholders to embed data quality in systems.
Develop dashboards and reports tracking data quality trends and issues.

Skills

Data quality management

Team leadership

Cross-functional collaboration

Data governance

Education

Bachelor's degree in Computer Science or related field

Tools

Microsoft Excel

Google Sheets

SQL

Job description

Position Details

Job Description - Manager - Data Quality

Position Title

Manager - Data Quality

Role Type & Span of control

Managing a team of Data Quality Professionals

Department/Sub Department

Web & CRM

Reporting to

Director-Engineering

Location

Anywhere in India

Employment Type

Full Time

About The Company

At StudyIn, we believe that the right guidance has the power to change lives. As the world’s most trusted higher education specialist, we’ve assisted over 1.3 million students in accessing study opportunities since 2006, placing them at top universities across the UK, USA, Canada, Australia, New Zealand, Ireland and Dubai. Our global team of 500+ professionals spans 40+ countries worldwide, offering expert counselling, admissions support, visa guidance and university partnerships.

Main Duties & Scope of the role

We are seeking a strategic and detail-oriented Manager – Data Quality to lead our enterprise-wide data quality function. This role is responsible for defining and implementing data quality frameworks, managing a team of data quality professionals, and ensuring data integrity across systems to support business intelligence, analytics, and operational excellence. The ideal candidate will have a blend of technical expertise, leadership ability, and cross-functional collaboration skills.

Key Responsibilities

Strategic Leadership:
Develop and execute the organization’s data quality strategy, policies, and roadmap.
Establish data quality metrics, KPIs, and reporting frameworks aligned with business goals.
Champion a data quality culture across the organization through training and awareness programs.
Team Management:
Lead, mentor, and grow a team of data quality leads, analysts, and associates.
Oversee team capacity planning, performance reviews, and career development.
Data quality oversight:
Define and implement data quality standards, validation rules, and monitoring processes.
Ensure completeness, accuracy, consistency, and timeliness of data across all systems (CRM, CMS, Web applications etc.).
Investigate root causes of data quality issues and drive corrective/preventive actions.
Governance and compliance:
Collaborate with the Data Governance team to ensure alignment with enterprise data policies, including data lineage and stewardship models.
Support compliance with regulatory requirements through strong quality controls.
Cross functional Collaboration:
Partner with IT, Data Engineering, BI, Product, and Business stakeholders to ensure data quality requirements are embedded in systems and processes.
Participate in major data initiatives including migrations, platform upgrades, and integrations.
Reporting and insights:
Develop and maintain dashboards/reports that provide visibility into data quality trends, issues, and improvement efforts.
Communicate data health status to senior leadership and recommend strategic improvements.

Requirements & Qualification

6-8 years of experience in data management, knowledge base operations, content management or information governance.
Minimum 4–6 years of experience leading data quality, knowledge management, or data governance functions within a mid-to-large-scale organization.
Proven track record of building, maintaining, and optimizing enterprise knowledge bases, content repositories, or CMS-driven platforms.
Extensive experience designing and implementing data quality frameworks, validation processes, governance policies, and audit mechanisms.
Strong experience managing large-scale data entry, content migration, content standardization, and metadata management initiatives.
Demonstrated success leading cross-functional teams, including Data Entry Specialists, Knowledge Base Administrators, Content Managers, and Quality Analysts.
Experience establishing and monitoring KPIs, SLAs, and quality metrics related to data accuracy, completeness, consistency, and timeliness.
Hands-on experience with workflow optimization, process automation, and continuous improvement initiatives to improve operational efficiency and reduce manual effort.
Experience managing stakeholder requirements and collaborating with Product, Operations, Customer Support, IT, and Business teams.

Technical Knowledge

Advanced proficiency in Microsoft Excel, Google Sheets, and data analysis tools, including complex formulas, pivot tables, validation rules, reporting, and dashboards.
Strong experience with enterprise CMS and Knowledge Management platforms
Deep understanding of knowledge base architecture, taxonomy design, content categorization, metadata standards, tagging strategies, and information lifecycle management.
Working knowledge of SQL and database concepts for data validation, reconciliation, and reporting.
Familiarity with data governance frameworks, master data management (MDM), data stewardship, and compliance best practices.
Experience with AI-powered knowledge management tools, content automation, search optimization, and intelligent content retrieval systems is highly desirable.
Understanding of APIs, integrations, ETL processes, and data migration methodologies is preferred.

Preferred Qualifications

Bachelor’s degree in Computer Science, information technology, or a related field.

Key Attributes

Collaborative: Work effectively with cross-functional teams to shape the product vision and maximize delivery value.
Continuous Learner: Stay informed about industry best practices and foster team growth through knowledge sharing.
Team-Oriented: Promote teamwork and shared responsibility for achieving product goals.
Detail-Oriented: Ensure high-quality deliverables and contribute to team efficiency.
Customer-Focused Negotiator: Balance stakeholder needs with product value to deliver the best outcomes.
Technically Informed: Leverage basic technical knowledge to understand feasibility, communicate effectively with the development team, and make informed prioritization decisions without dictating technical solutions.

What We Offer