Manager, Data Operations & Management

McDonald's; Hyderabad; On-site; INR 350,000 - 550,000; Full time

Job summary

McDonald’s Hyderabad seeks an experienced AI/ML Platform Engineer III to lead design, automation, and governance of enterprise-scale AI/ML platforms on GCP. You will enable data scientists, ML engineers, and product teams with self-service platform capabilities while ensuring security and reliability.

Role focuses on IaC, platform modernization, and integrating Vertex AI with BigQuery and other services. Strong collaboration with security, architecture, and risk teams is required.

Qualifications

• 7–11 years of platform engineering, cloud engineering, DevOps, SRE, or AI/ML platform engineering.
• 4+ years designing and implementing AI/ML platforms on Google Cloud Platform (GCP).
• Strong experience with Vertex AI and enterprise AI/ML ecosystem services.
• Infrastructure as Code using Terraform is essential.
• Proficient in Python and automation frameworks; GitHub Enterprise and CI/CD tooling hands-on.
• Knowledge of BigQuery, Cloud Storage, Dataflow, Dataproc, and related services.
• Solid understanding of security, IAM governance, and compliance controls.

Responsibilities

• AI/ML Platform Architecture & Engineering: design and maintain enterprise-grade AI/ML platform services on GCP.
• Platform Automation & IaC: build Terraform-based IaC and reusable automation modules.
• Reliability & Operations: define SLAs/SLOs, monitoring, and incident management for platform services.
• CI/CD & Platform Engineering Excellence: govern enterprise CI/CD pipelines with automated testing and security checks.
• Security, Governance & Compliance: implement access controls, policy-driven automation, and compliance reporting.
• Platform Services & Ecosystem Enablement: enable Vertex AI Workbench, Pipelines, and integrations with BigQuery, Cloud Storage, and more.

Skills

Platform engineering

Cloud engineering

DevOps

SRE

Python

Automation

CI/CD

Security governance

IAM

Observability

Tools

Terraform

Vertex AI

GitHub Actions

Jenkins

Cloud Build

SonarQube

BigQuery

Cloud Run

Dataproc

Job description

Job Description:

About McDonald’s:

One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Department Overview

Position Summary:

Platform Engineer III

We are seeking an experienced AI/ML Platform Engineer to lead the design, engineering, automation, and governance of enterprise-scale AI/ML platforms on Google Cloud Platform (GCP). The ideal candidate will be responsible for building and evolving secure, scalable, and self-service AI/ML platform capabilities that enable Data Scientists, ML Engineers, and Product Teams to accelerate the development and deployment of AI solutions.

This role requires strong expertise in cloud platform engineering, Infrastructure as Code (IaC), platform reliability, AI/ML ecosystem services, security, governance, and developer experience. The candidate will play a key role in driving platform strategy, architecture standards, automation, and operational excellence across the AI/ML landscape.

Duties

Primary Responsibilities:

AI/ML Platform Architecture & Engineering

• Design, build, and maintain enterprise-grade AI/ML platform services leveraging Vertex AI and GCP.
• Define platform architecture standards, reusable patterns, and reference implementations for AI/ML workloads.
• Develop scalable self-service capabilities for model development, training, deployment, and lifecycle management.
• Establish platform engineering best practices to improve scalability, availability, security, and operational efficiency.
• Lead platform modernization initiatives and adoption of emerging AI technologies including GenAI and LLM platforms.

Platform Automation & Infrastructure Engineering

• Build and manage Infrastructure as Code (IaC) solutions using Terraform and cloud-native automation frameworks.
• Automate provisioning of AI/ML environments, networking, security policies, Vertex AI resources, and cloud services.
• Develop reusable automation modules, deployment blueprints, and platform accelerators.
• Drive standardization of cloud resources and platform deployments across multiple environments and business units.

AI/ML Platform Reliability & Operations

• Define and implement platform reliability, resiliency, disaster recovery, and high-availability strategies.
• Establish SLAs, SLOs, and operational metrics for platform services.
• Build proactive monitoring, observability, alerting, and incident management capabilities.
• Lead root cause analysis and platform optimization initiatives for critical incidents and service disruptions.
• Drive continuous improvement programs focused on platform performance and operational excellence.

CI/CD and Platform Engineering Excellence

• Design and govern enterprise CI/CD frameworks supporting AI/ML platform services.
• Implement automated testing, validation, security scanning, compliance checks, and release automation.
• Integrate GitHub, GitHub Actions, Cloud Build, Jenkins, SonarQube, and DevSecOps controls into platform pipelines.
• Promote engineering best practices including code quality, versioning, release governance, and platform standards.

Security, Governance & Compliance

• Implement enterprise security controls, governance frameworks, and policy-driven platform automation.
• Design and manage access controls, IAM policies, service identities, and secrets management.
• Ensure compliance with organizational standards, regulatory requirements, and data governance policies.
• Partner with cybersecurity, architecture, and risk teams to establish secure AI/ML platform foundations.
• Enable Responsible AI, auditability, model governance, and compliance reporting capabilities.

AI Platform Services & Ecosystem Enablement

• Lead implementation and governance of Vertex AI services including Workbench, Pipelines, Feature Stores, Model Registry, Endpoints, and GenAI capabilities.
• Build and optimize integrations across BigQuery, Cloud Storage, Dataflow, Dataproc, Cloud Run, Cloud Functions, Pub/Sub, and Dataplex.
• Drive platform enhancements supporting MLOps, LLMOps, and AI application development.
• Enable platform capabilities that simplify onboarding and accelerate AI solution delivery.

Qualifications

Skills:

• 7-11 years of experience in Platform Engineering, Cloud Engineering, DevOps, Site Reliability Engineering, or AI/ML Platform Engineering.
• 4+ years of hands-on experience designing and implementing AI/ML platforms on Google Cloud Platform.
• Strong experience with Vertex AI and enterprise AI/ML ecosystem services.
• Expertise in Infrastructure as Code using Terraform.
• Strong programming experience in Python, SQL, and automation frameworks.
• Hands-on experience with GitHub Enterprise, GitHub Actions, Jenkins, Cloud Build, SonarQube, and CI/CD implementations.
• Experience with BigQuery, Cloud Storage, Dataflow, Dataproc, Cloud Run, Cloud Functions, Pub/Sub, and Dataplex.
• Strong understanding of cloud networking, security architecture, IAM, governance, and compliance controls.
• Experience implementing observability solutions using Cloud Monitoring, Logging, dashboards, and telemetry frameworks.
• Proven experience designing scalable, reliable, and secure cloud platforms.
• Excellent problem-solving, communication, stakeholder management, and leadership skills

McDonald’s is the world’s leading global foodservice retailer with over 40,000 locations in over 100 countries. Approximately 95% of McDonald’s restaurants worldwide are owned and operated by independent local business owners. At McDonald’s, we lead through our values centered on inclusivity, service, integrity, community, and family. Here is your chance to get in on something special as we grow our corporate team in India and allow you to grow your career.