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Abacus Insights in Pune is seeking a Manager, Business and Data Analysis to lead a distributed team of analysts. You will guide complex payer data projects, ensure delivery excellence, and partner with cross-functional teams to translate business needs into data-driven solutions.
You will manage capacity across multiple client programs, coach team members, and stay hands-on with data analysis using SQL and modern data platforms.
Abacus Insights is transforming how data and AI work for health plans. Our mission is simple: make healthcare data usable, so the people responsible for care and cost decisions can act faster, with confidence.
As the AI and Data Platform for Payer Intelligence, we help health plans break down data silos to create a single, trusted data foundation. That foundation powers better decisions—so plans can improve outcomes, reduce waste, and deliver better experiences for members and providers alike. Backed by $100M from top investors, we’re tackling big challenges in an industry that’s ready for change. Our platform enables GenAI use cases by delivering clean, connected, and reliable healthcare data to support automation, prioritization, and decision workflows—and it’s why we are leading the way.
Our innovation begins with people. We are bold, curious, and collaborative—because the best ideas come from working together. We embrace the thoughtful use of AI and automation to drive innovation and efficiency, and we look for individuals who are curious and adaptable—those excited to leverage emerging technologies to enhance how we work—while keeping human insight, connection, and our clients at the center of every decision.
Ready to make an impact? Join us and let's build the future together.
Abacus Insights is transforming how data and AI work for health plans. Our mission is simple: make healthcare data usable, so the people responsible for care and cost decisions can act faster, with confidence.
As the AI and Data Platform for Payer Intelligence, we help health plans break down data silos to create a single, trusted data foundation. That foundation powers better decisions—so plans can improve outcomes, reduce waste, and deliver better experiences for members and providers alike. Backed by $100M from top investors, we’re tackling big challenges in an industry that’s ready for change. Our platform enables GenAI use cases by delivering clean, connected, and reliable healthcare data to support automation, prioritization, and decision workflows—and it’s why we are leading the way.
Our innovation begins with people. We are bold, curious, and collaborative—because the best ideas come from working together. We embrace the thoughtful use of AI and automation to drive innovation and efficiency, and we look for individuals who are curious and adaptable—those excited to leverage emerging technologies to enhance how we work—while keeping human insight, connection, and our clients at the center of every decision.
Ready to make an impact? Join us and let’s build the future together.
Abacus Insights is looking for a Manager, Business and Data Analysis to lead a distributed team of Business and Data Analysts within Client Solutions. This is a hands-on people leadership role requiring prior experience as a manager with direct responsibility for leading, developing, and managing teams. The Manager will lead team members based in Pune as well as other delivery locations, requiring the ability to effectively manage distributed teams across locations and time zones.
You will bring strong experience working with US healthcare payer data, healthcare administration systems, and complex healthcare use cases, with demonstrated exposure to areas such as HEDIS and quality measures, CMS interoperability, risk adjustment, prior authorization, claims, provider, membership and eligibility, and other payer-focused analytics or implementation use cases. You will be accountable for both people leadership and delivery excellence, ensuring the quality of requirements, data analysis, solution design, mapping, and supporting documentation critical to successful client implementations.
This is a working-manager role. You will stay close to client delivery and technical analysis while coaching the team, managing capacity and priorities, resolving escalations, and partnering with Business Solution Managers, Solution Architects, Data Engineering, QA, Product, and Program Management.
Lead, coach, and develop a geographically distributed team of Business and Data Analysts, ensuring strong performance, engagement, and career development.
Manage day-to-day people leadership, includingperformance management, workload allocation, development planning, and succession readiness.
Establish clear expectations, operating rhythms, and accountability across locations and time zones to drive consistent communication and delivery.
Manage and balance team capacity and priorities across multiple client programs, adjusting resources as business and engagement needs evolve.
Establish and reinforcestandards, templates, review mechanisms and best practices for requirements gathering, data analysis, source-to-target mapping, solution documentation, and validation.
Review and guide team deliverables to ensure requirements and analysis areclear, complete, technically sound, and implementation-ready.
Lead and support healthcare use cases includingHEDIS/Stars, CMS interoperability, FHIR, risk adjustment, prior authorization, payment integrity, value-based care, and other payer data initiatives.
Translate client business, regulatory, and operational needs intoclear business and data requirements, solution designs, mappings, acceptance criteria, and implementation-ready documentation.
Guide analysts indata profiling, data-quality analysis, reconciliation, and root-cause investigations, translating complex findings into actionable recommendations and ensuring solutions address the end-to-end business use case.
Serve as asenior client-facing domain and analysis lead, facilitating complex requirements discussions, resolving healthcare data and implementation questions, and managing sensitive conversations and delivery escalations.
Operate as a hands-on working manager, maintaining the technical and delivery depth to review analysis, challenge assumptions, and step into critical workstreams when needed.
UseSQL and analytical tools to validate findings, investigate complex data issues, and provide technical guidance to the team.
Review key implementation artifacts, includingbusiness and technical requirements, data mappings, validation approaches, and acceptance criteria, ensuring quality and implementation readiness.
Partner closely withData Engineering and QA to resolve data mapping, transformation, quality, and implementation challenges.
Driveroot-cause analysis and scalable problem-solving, ensuring solutions address underlying issues and can be reused across clients and use cases.
Partner with Business Solution Managers, Solution Architects, Product, Engineering, QA, and Program Management to drive alignment and successful client delivery.
Ensureseamless hand-offs across requirements, solution design, engineering, QA, UAT, and production support, maintaining clarity and accountability throughout the delivery lifecycle.
Translate effectively betweenbusiness and technical stakeholders, while communicating delivery status, risks, dependencies, and outcomes to senior leadership.
Serve as asenior escalation point for client, domain, requirements, and data-analysis issues, driving timely resolution of complex concerns.
Drivecontinuous process improvement across the team and provide support for QA, client delivery, and production/application support as needed.
Bachelor’s degree in Healthcare Administration, Computer Science, Engineering, Information Systems, or a related field, or equivalent professional experience.
8+ years of experience in Business Analysis, Data Analysis, healthcare consulting/technology, or related roles, with strong exposure to theUS healthcare payer domain.
Provenpeople management experience, including leading and developing geographically distributed teams and managing team capacity, priorities, and delivery risks.
Strong knowledge ofUS payer data and business processes, including claims, provider, membership/eligibility, prior authorization, encounters, clinical, and benefits data across Medicare, Medicaid, and Commercial plans.
Hands-on experience with payer-focused use cases and regulatory initiatives such asHEDIS/Stars, risk adjustment, prior authorization, CMS interoperability, FHIR, and other healthcare interoperability standards.
StrongSQL and healthcare data analysis skills, with experience working with large, complex datasets and modern data platforms such as Databricks and/or Snowflake.
Experience withhealthcare data modeling, data profiling, reconciliation, root-cause analysis, and data-quality investigations, including understanding dataset grain, relationships, and downstream implications.
Strong experience gathering and translating business and data requirements intoimplementation-ready requirements, mappings, designs, acceptance criteria, and validation approaches.
Provenclient-facing experience, including leading requirements discussions and communicating effectively with senior business and technical stakeholders.
Strong communication, organization, and attention to detail, with the ability to managemultiple client engagements and competing priorities in a fast-paced delivery environment.
Compensation for this role is based on experience, skills, and location, and includes base salary plus eligibility for performance bonuses and equity grants.
As a mission‑led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture—one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there’s anything we can do to support that—big or small—please let us know.