Manager - DAAI

HSBC; Kolkata District; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

HSBC in India is seeking a Manager, Data Analytics to drive analytics across the customer lifecycle and fraud monitoring. You will execute analyses, identify opportunities, and lead delivery with quality standards to create business value.

The role requires 3–6 years in data analytics, strong analytical and communication skills, and proficiency in Python and BigQuery. A numerical degree is preferred. The position is based in Kolkata with opportunities for growth within HSBC.

Qualifications

• Strong analytical skills with business analysis aptitude.
• 3–6 years of experience in data and analytics.
• Knowledge of ML concepts like modeling, forecasting and segmentation.
• Excellent written and verbal communication with strong presentation skills.
• Bachelor's or Master's degree in numerical discipline; finance/banking operations preferred.
• Proficiency in programming tools, especially BigQuery and Python.
• Curiosity to explore new data use cases and tools.

Responsibilities

• Execute analyses and develop strategies to support business decisions across the customer lifecycle for a product/market.
• Identify business problems and opportunities to drive higher value; diagnose moderate to complex analytical problems.
• Ensure delivery within agreed timelines and quality standards; drive benefits via self-initiated projects.
• Monitor fraud detection systems to ensure optimal performance and respond to attacks.
• Work with team leads to conduct root-cause analyses and escalate as needed.
• Respond quickly to fraud spikes by coordinating with relevant teams.

Skills

Analytical skills

Data analytics experience

Communication skills

Presentation skills

Python

Education

Bachelor's or Master's degree in numerical discipline

Tools

BigQuery

Python

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Manager, Data Analytics

In this role, you will:

• Execute various analyses and develop strategies to support business decisions across the customer lifecycle for a particular product/market
• Identify business problems/new opportunities to drive higher business value. Diagnose and resolve moderate to complex analytical problems
• Manage delivery within agreed timelines and as per agreed quality standards. Also drive business benefit through self-initiated projects
• Manage the ongoing monitoring of the fraud detection systems to ensure that they are performing optimally and in line with appetite & manage flash fraud attacks
• Work with the Team leads to ensure that detailed root-cause analysis is undertaken to identify control and/or process/procedure failings that are driving fraud attacks, escalating to the process/control owner
• Demonstrating agility in responding to spurt in the fraud attacks. Talking & liaising with the connected relevant teams to act swiftly to stop fraud attacks.

To be successful you will:

• Strong analytical skills with business analysis aptitude. Knowledge and understanding of financial-services/ banking-operations is preferred
• 3-6 years of experince in data and analytics
• Good knowledge of Analytical and Machine Learning concepts like modeling, forecasting, segmentation etc
• Besides strong written and verbal communication skills the incumbent is also expected to have strong presentation skills
• Bachelor’s or Master’s degree from reputed university with specialization in numerical discipline engineering specializations. Understanding of financial-services/ banking-operations preferred.
• Good knowledge of programming tools, preferably with proficiency in any one or combination of tools such as , Big query and Python
• Enthusiasm for proactively seeking, exploring and developing use cases for new data and/or tools/wider industry trends

You’ll achieve more at HSBC

Hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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