Manager - Cybersecurity Operations

Tata Communications Limited; Chennai District; On-site; INR 2,700,000 - 4,500,000; Full time

Job summary

Tata Communications Limited is seeking a seasoned Security Operations leader to oversee the SOC, ensuring 24x7 monitoring, incident response, and alignment with best practices using LogRhythm SIEM.

You will drive policy, playbooks, and threat detection improvements while reporting to executives and guiding customers on risk posture, data protection, and compliance within MSS environments.

Qualifications

• 5–8+ years of experience in Security Operations or SOC environments.
• Bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum of 3+ years hands-on with LogRhythm SIEM (preferred).
• Experience in MSS or multi-tenant SOC environments is highly preferred.

Responsibilities

• Provide strategic leadership and operational oversight for the SOC.
• Establish and improve SOC policies, procedures, playbooks, and standards.
• Ensure 24x7 security monitoring and incident response across environments.
• Serve as primary escalation point for high-severity incidents and coordination.
• Oversee LogRhythm SIEM architecture, tuning, upgrades, and health.
• Lead SIEM use-case development and reduction of false positives.
• Manage log source onboarding, data quality, retention, and compliance.
• Direct and manage the full incident response lifecycle and post-incident reporting.
• Monitor SLAs, KPIs, and customer contractual obligations.
• Deliver operational and executive-level reports on SOC performance.

Skills

Security Operations

SOC leadership

Incident response

Governance & compliance

Education

Bachelor’s degree in computer science/IT or related field

Tools

LogRhythm SIEM

Job description

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Responsibilities & Duties

• Provide strategic leadership and operational oversight for the Security Operations Center (SOC), ensuring effective delivery of security monitoring and incident response services using LogRhythm SIEM.
• Establish, enforce, and continuously improve SOC policies, procedures, playbooks, and operational standards in alignment with industry best practices.
• Ensure 24x7 security monitoring, timely detection, investigation, and response to security incidents across customer and internal environments.
• Serve as the primary escalation point for high‑severity and complex security incidents, ensuring proper coordination, communication, and resolution.
• Oversee LogRhythm SIEM architecture, administration, tuning, upgrades, and overall platform health and performance.
• Lead SIEM use‑case development, correlation rule optimization, and continuous reduction of false positives to enhance detection effectiveness.
• Manage log source onboarding, data quality, retention, and compliance with contractual and regulatory requirements.
• Direct and manage the full incident response lifecycle, including root cause analysis, lessons learned, and post‑incident reporting.
• Monitor and ensure compliance with SLAs, KPIs, internal controls, and customer contractual obligations.
• Prepare and deliver operational, technical, and executive‑level reports on SOC performance, incidents, and risk trends.
• Act as a trusted security advisor to customers and internal stakeholders, providing guidance on threat landscape and risk posture.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 5–8+ years of experience in Security Operations or SOC environments.
• Minimum of 3+ years of hands‑on experience with LogRhythm SIEM (preferred).
• Experience in Managed Security Services (MSS) or multi‑tenant SOC environments is highly preferred.

Technical Skills

• Strong hands‑on experience with LogRhythm SIEM (preferred), including administration and operations.
• Solid understanding of security monitoring, incident handling, and threat detection.
• Experience with log management, network security, endpoint security, and cloud environments.
• Knowledge of MITRE ATT&CK framework and threat intelligence concepts.
• Understanding on SOAR automation for reducing manual efforts.