Manager, Consulting

Dimension Data Solutions Limited (Kenya); Bengaluru; Hybrid; INR 1,500,000 - 2,800,000; Full time

Job summary

NTT DATA is seeking a Manager, Consulting to lead the delivery of technology consulting services, aligning business strategy with IT solutions to drive value for clients in a global setting.

You will coach a high-performing team, coordinate with stakeholders across projects, and streamline engagement processes to adapt as priorities evolve. A hybrid working model is offered to support collaboration and impact.

Qualifications

• Bachelor's degree in Information Technology and/or Business Management or a related field.
• Scaled Agile certification desirable.
• Relevant consulting and technical certifications preferred.

Responsibilities

• Manages and coordinates delivery of consulting services and implementation solutions that maximize business value from IT investments.
• Coaches and develops a consulting team to align services with client requirements.
• Streamlines procedures to adapt to changing priorities and ensures project execution.
• Collaborates with internal stakeholders to deliver client projects and manage expectations.
• Supports roadmap and business case development for enterprise technology services.

Skills

Strategic thinking

Stakeholder management

Analytical problem solving

Leadership

Communication skills

Education

Bachelor's degree in IT or Business

Scaled Agile certification desirable

Relevant consulting and technical certifications preferred

Job description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.

Your day at NTT DATA

The Manager, Consulting is a management role, responsible for managing the delivery of technology consulting services to clients and to evaluate strategies and solutions on all aspects of enterprise technology requirements.

This role also streamlines consulting engagement procedures by linking the business mission, strategy, and processes of an organization to its Information Technology strategy.

The primary objective of this role is to manage and coordinate activities and initiatives that lead to the delivery of technology consulting services.

This management role is responsible for fostering a collaborative and high-performing culture across the consulting team within their remit.

Key responsibilities:

• Manages and coordinates the delivery of consulting services activities and the implementation solutions that extract and maximize business value from IT investments at client sites.
• Coaches, mentors, manages and develops a team to ensure the alignment of consulting services to client requirements.
• Streamlines consulting services procedures in order to allow the clients' organization to shift gears and adapt as priorities change over time with management.
• Collaborates with internal stakeholders to ensure that client projects are executed.
• Ensures client expectations in performance improvement and business cost reduction are met by setting team priorities and providing direction for consulting services engagements.
• Proactively manages assessment processes and supports the roadmap and business case development for enterprise technology services.
• Provides information for future-state consulting services structures, processes and methodologies.
• Works with internal stakeholders to execute a strategic plan that outlines how to incorporate business processes, systems and applications into a flexible technology aligned to business goals.
• Manages and coordinates the activities for a complete, structured and actionable plan for managing the enterprises future information system.
• Analyzes trends and recommends improvements to existing consulting services.
• Manages the delivery against customer expectations and drives customer excellence.
• Participate in client negotiations as and when required.

To thrive in this role, you need to have:

• Specialist knowledge and understanding of IT industry environment and business needs.
• Ability to think strategically with an understanding of the operations of a consulting business.
• Ability to engage with a variety of stakeholders and colleagues at all levels.
• Advanced analytical problem-solving skills.
• Strong conceptual thinking ability.
• Ability to establish and manage processes and practices through collaboration and the understanding of business.
• Ability to manage urgent and complex tasks simultaneously.
• A strong market orientation with experience working with clients and business teams to create client-orientated solutions and services.
• Interpersonal skills with the ability to develop and maintain strong stakeholder relationships.
• Excellent communication skills (verbal and written) with the ability to present information clearly and succinctly.
• Ability to coach and mentor a team to scope the effort associated with the delivery of a requirement and the management of a project to those outcomes.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology and/or Business Management or a related field. Scaled Agile certification desirable. Relevant consulting and technical certifications preferred.

Required experience:

Advanced client engagement and consulting experience coupled with solid experience in client needs assessment and change management. Advanced proven experience in integrating the solution for the particular project with the business domain, enterprise concerns, industry standards, established patterns, and best practices. Advanced project management and business development experience is advantageous. Advanced demonstrable experience in a consulting and senior IT role within a large scale (preferably multi-national) technology services environment. Seasoned experience managing and leading a consulting or related team.

Workplace type :

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consultin