Manager Cluster Support - Quality

SUN PHARMA; Vadodara; On-site; INR 4,000,000 - 6,500,000; Full time

Job summary

Sun Pharma in Baroda seeks a Cluster Office- Global Quality Operations leader to guide site quality, close non-compliances, and drive projects aligning with global policies. You will champion a culture of quality across sites and ensure readiness for regulatory inspections.

Leading cross-functional teams across QA, RA, and manufacturing, you will sustain compliance, improve quality metrics, and collaborate to deliver product excellence while supporting strategic quality initiatives.

Qualifications

• Knowledge of GMP and regulatory guidelines (USFDA, MHRA, EU, WHO, etc.).
• Strong communication, stakeholder management, and leadership skills.
• Ability to drive quality initiatives across multiple sites.

Responsibilities

• Act as COE to guide sites on quality and compliance to meet management expectations.
• Review site investigations and provide root cause analysis for major non-conformances.
• Support audit readiness through gap assessments and documentation reviews.
• Collaborate with Cluster Site Quality, SGO Heads, and RA for site quality requirements.
• Track site performance and drive improvements in quality indices and productivity.
• Assist in budget planning and headcount proposals with Cluster Head.

Skills

Quality management

Regulatory compliance

Cross-functional collaboration

GMP knowledge

Education

B.Pharm / M.Pharm

Job description

Job Title: Cluster Office- Global Quality Operations

Business Unit: Global Quality & Compliance

Job Grade: G10 / Manager-1

Location: Baroda

At Sun Pharma, we commit to helping you “Create your own sunshine”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community.

Are You Ready to Create Your Own Sunshine?

As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.”

Job Summary: Provide guidance and support to Site Quality on closing non-compliances, lead enhancement projects related to product quality, compliance, and simplification, set milestones for effective execution of project actions, maintain substantial compliance at all sites by harmonizing and implementing Quality Systems and procedures in alignment with Global Policies and Standards, act as a champion for building a "Culture of Quality" across the organization, and assure that all sites are ready for all Regulatory and Customer inspections at all times.

Key responsibilities:

• Act as COE to provide guidance to Sites to ensure achievement of target for Quality & Compliance as per Management’s expectation.
• Review site investigation reports for major/critical non-conformances and share comments with site for improvement of root cause analysis.
• Support site for audit readiness by performing gap assessment through site visits and/or document review remotely for compliance enhancement and to track the action plan for remediation of gaps identified during Visit/Review.
• Support Quality Cluster Head in ensuring Quality or regulatory non-compliance issues don’t happen, which could lead to product stock-out or withdrawal, product approval delays or which would negatively impact the quality, financial performance and reputation of the company.
• Commonknowledge of regulatory guidelines of USFDA, MHRA, EU, ANVISA, WHO, Schedule M etc. and familiarity with GMP requirements of various regulatory bodies – USFDA/ MHRA/ HPRA/ ANVISA/ TGA/ WHO/ PMDA/CDSCO.
• Collaborate with other Cluster Site Quality, SGO Heads, Supply Chain, Business Development, R&D, IT and RA for any specific requirement related to site Quality.
• Track and monitor site performance for improving quality index. Identify the key challenges and improvement areas. Discussion with site on action plan for improvement.
• Review of batch rejection, market complaint, FAR/Recalls, Invalidated OOS - Monthly tracking, review and collation of details and discussion with site Quality for action plan.
• Track and monitor Productivity / SLA /TAT from each site. Document productivity trends, Manpower analysis pending RM / PM (NMT 30 day) for release and report insights to Cluster Quality Heads.
• Support the development of central strategy to respond to system level audit observations, inspection findings and implement corrective actions across sites.
• Support for timely implementation of Quality owned harmonized IT solutions according to plan.
• Regularly update on status of Regulatory inspection, CQA audit and upcoming inspection.
• Coordinate with site for annual revenue and capex budget proposal including new headcount proposal. Work with Cluster Head to review and submit final proposal to corporate functions (Finance/HR/MDO), with
• Identify and review Quality cost reduction initiatives as per management requirements.
• Review, discuss and track projects / initiatives /tasks (Cluster / Corporate) for completion and closure.
• Work closely with Cluster Quality Head for reviews, identifying actionable points and ensuring closures.

Job Requirements:

Educational Qualification: B.Pharm / M.Pharm

Experience: Experience14 to 15 Yrs in a pharmaceutical organization with good exposure of Quality and Manufacturing Operations. Astrong knowledge of GMP’s in both domestic and international regulatory environments. Strongcommunication skills and goal oriented. Excellentnegotiation skills, relational skills and ability to communicate effectively with all levels of the organization and external stakeholders.

Your Success Matters to Us

At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Let’s create a brighter future together!

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s).