Manager, Category Management, Amazon Business

Amazon Inc.; Bengaluru; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Amazon Inc. in Bengaluru, India seeks a hands-on Manager of Category Management for Amazon Business. You will lead a team of Category and Program Managers to shape the marketplace inputs—selection, pricing and convenience—driving growth for business customers.

The role requires deep India retail/wholesale experience and strong data-driven decision making. You will collaborate with 3P sellers, CBDM, and cross‑functional teams to influence product roadmaps and scale inputs to grow profitability.

Qualifications

• MBA required with 7+ years in Category Management, Sales, or Account management.
• Experience managing teams and leading cross-functional collaboration.
• Deep understanding of India's retail/wholesale landscape; seller/distributor interactions.
• Strong data analysis to identify performance drivers.
• Experience planning and closing competitive sales deals end-to-end.
• Proven ability to grow customer relationships within accounts.
• High attention to detail with ability to juggle multiple priorities.
• Ability to influence C-level executives.
• Experience training and onboarding team members.
• Experience in consumer product sales/marketing or ecommerce.

Responsibilities

• Define input gaps in selection, pricing, and convenience for business customers.
• Prioritize gaps and coordinate with B2C input teams to bridge them.
• Benchmark AB IN Category efforts with global teams for improvements.
• Collaborate with customer acquisition and engagement teams on category decisions.
• Advise product roadmap to scale inputs for business customers.
• Support strategic brand/seller conversations to grow inputs.
• Own levers of AB IN P&L to drive profitable growth.

Skills

Team management

Retail/wholesale landscape India

Data analysis

Sales pipeline management

Account management

Customer relationship growth

Executive communication

Influence C‑level executives

Team training/onboarding

E-commerce experience

Education

MBA from Tier 1 B‑School

Job description

Manager, Category Management, Amazon Business

Amazon Business is a USD50B+ business spanning 11 countries. Amazon Business (amazon.in/business) launched in India in September 2017 with the vision to be the destination for all businesses in India to find, discover and buy for all their business needs, and it is still day 1 for us. Amazon Business represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building solutions that enable the B2B customer to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces and regions. Our customers include individual professionals, small businesses to large institutions (and everything in between). Our business customers have different needs than the traditional Amazon customer and we are reinventing everything from how we display our selection, price our products, and provide the right customer experience. We are looking for a hands‑on, detail oriented and highly motivated individual to lead the Category Management team on the Amazon Business marketplace (AB). AB’s vision is to be the destination for all businesses in India to find, discover and buy for all their business needs. The candidate would lead a team of Category Managers and Program Managers to influence and impact the core inputs of the marketplace business – Selection, Value and Convenience. This role would need to actively collaborate with other stakeholders like the 3P Seller and Selection Acquisition teams, 3P CBDM team, A.in Category teams, AB Customer Acquisition team, Finance and Product. The position is based at the Amazon India headquarters in Bangalore and will have people management responsibilities.

Key job responsibilities

• Exhibit thought leadership in identifying input gaps in selection, pricing and convenience, specific to the needs to business customers across sizes and industry verticals; define an emerging markets playbook in the process
• Demonstrate strong judgment in prioritizing the input gaps; build mechanisms with the B2C input teams to bridge these gaps for business customers too
• Constantly benchmark AB IN Category efforts with AB WW and A.in B2C teams to drive continuous improvement/innovation
• Tag team with the AB IN Customer acquisition and engagement teams to inform category decisions backwards from business customer needs
• Act as the voice of the seller/brand to influence our product roadmap for optimal scaling of inputs
• Aid team in driving strategic brand/seller conversations to scale inputs relevant for business customers
• Own key levers (such as Channel Mix, Ship COGS, Ad Revenues, Returns/Rejects) of the AB IN P&L to drive profitable and sustainable growth

Basic Qualifications

- Experience managing teams
- Experience and understanding of the retail and wholesale landscape in India and exposure to prior interactions with sellers and distributors
- Experience analyzing data and best practices to assess performance drivers
- Experience planning, managing and closing competitive sales efforts and managing deals from negotiation, to closing and through delivery
- Experience proactively growing customer relationships within an account while expanding their understanding of the customer's business
- MBA from Tier 1 B‑School, with at least 7+ years of experience in Category Management, Sales or Account management.
- High attention to detail and proven ability to manage multiple, competing priorities simultaneously

Preferred Qualifications

- Experience influencing C‑level executives
- Experience managing a team and training/on‑boarding new members
- Work experience in consumer product sales/marketing or in e‑commerce.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.