Manager, Case Receipt

Jobtailor; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Jobtailor is seeking a Senior Pharmacovigilance Lead in Bengaluru to oversee Global Case Receipt activities and ensure compliant, timely case processing. You will lead a high‑volume, regulated environment and drive process improvements while mentoring a growing safety team.

The role requires a health‑related or scientific degree with 8+ years in pharma or clinical settings, and licensure for nurses or pharmacists. PV systems experience is preferred.

Qualifications

• Bachelor’s degree in a health‑related or scientific discipline is required.
• Advanced degree (PhD, PharmD) preferred.
• Active professional licensure/certification required for nurses or pharmacists (RN, RPh, PharmD).
• Minimum of 8+ years of pharmaceutical industry or clinical experience with pharmacovigilance and case management.
• Knowledge of global safety reporting regulations and regulatory compliance across the product lifecycle.
• Experience in a high‑volume, regulated operational environment is preferred.
• Familiarity with pharmacovigilance safety systems (ArigGlobal LSMV preferred).

Responsibilities

• Lead daily operational execution and oversight of Global Case Receipt activities.
• Ensure timely, accurate, and compliant execution of case receipt.
• Manage team capacity, resource needs, workload allocation, and staffing priorities.
• Provide people leadership, including training oversight, development planning, and performance support.
• Develop, monitor, and report operational metrics and key performance indicators.
• Partner with internal GMSO functions to clarify procedures and resolve issues.
• Identify and lead process improvement initiatives and cross-functional projects.
• Support audit, inspection, and quality readiness.
• Lead or support investigations, risk assessments, nonconformance reviews, CAPA activities, and remediation plans.

Skills

Case management

Operational metrics

KPI monitoring

Risk assessment

Nonconformance review

CAPA activities

Audit support

Inspection readiness

Quality readiness

Education

Bachelor's degree in health-related or scientific discipline

PhD or PharmD preferred

Tools

Pharmacovigilance safety systems

ArigGlobal LSMV

Standard office applications

Job description

• Lead daily operational execution and oversight of Global Case Receipt activities
• Ensure timely, accurate, and compliant execution of case receipt
• Manage team capacity, resource needs, workload allocation, and staffing priorities
• Provide people leadership, including training oversight, development planning, and performance support
• Develop, monitor, and report operational metrics and key performance indicators
• Partner with internal GMSO functions and other stakeholders to clarify procedures and resolve issues
• Identify and lead process improvement initiatives and cross-functional projects
• Support audit, inspection, and quality readiness
• Lead or support investigations, risk assessments, nonconformance reviews, CAPA activities, and remediation plans

Requirements

• Bachelor’s degree in a health‑related or scientific discipline is required
• Advanced degree (PhD, PharmD) preferred
• Active professional licensure/certification required for nurses or pharmacists (e.g., RN, RPh, PharmD)
• Minimum of 8+ years of pharmaceutical industry or clinical experience with a focus on pharmacovigilance and drug safety, including individual case management
• Demonstrated knowledge of global safety reporting regulations and guidelines and regulatory compliance across the product lifecycle
• Experience working in a high‑volume, regulated operational environment preferred
• Proficiency with standard office applications; familiarity with pharmacovigilance safety systems required (ArigGlobal LSMV preferred)

Core Competencies

Demonstrates expertise in leading operational execution within the pharmaceutical industry, focusing on case receipt activities, regulatory compliance, and process improvement. Proficient in managing team dynamics and performance while ensuring adherence to global safety reporting regulations.

Highest-signal resume keywords

• Pharmaceutical Industry Experience
• Pharmacovigilance Knowledge
• Regulatory Compliance Expertise
• Team Leadership and Development
• Process Improvement Initiatives

ATS Optimization Keywords

Hard Skills

• Case Management
• Operational Metrics Development
• Key Performance Indicators Monitoring
• Risk Assessment
• Nonconformance Review
• CAPA Activities
• Audit Support
• Inspection Readiness
• Quality Readiness

Soft Skills

• People Leadership
• Training Oversight
• Performance Support
• Collaboration

Certifications & Qualifications

• RN
• RPh
• PharmD

Industry Keywords

• Global Case Receipt
• Drug Safety
• Health-Related Discipline
• Scientific Discipline
• High-Volume Operational Environment

Tools & Technologies

• Pharmacovigilance Safety Systems
• ArigGlobal LSMV
• Standard Office Applications