Manager - Business Support

DHL Supply Chain; Mumbai; On-site; Confidential; Full time

Job summary

DHL Supply Chain in Mumbai, India, is seeking a driven professional to contribute to strategic initiatives and customer-focused initiatives within a dynamic logistics environment.

The role emphasizes collaborating with multi-disciplinary teams to identify opportunities, strengthen client relationships, and ensure compliance while supporting business growth and operational excellence.

Responsibilities

• Develop and implement effective business strategies to achieve organizational goals.
• Provide exceptional customer service and support to clients and stakeholders.
• Collaborate with cross-functional teams to drive business growth and improvement.
• Analyze market trends and competitor activity to identify opportunities and threats.
• Build and maintain strong relationships with key customers and partners.
• Identify and mitigate risks to ensure compliance with regulatory requirements.

Job description

• Develop and implement effective business strategies to achieve organizational goals.
• Provide exceptional customer service and support to clients and stakeholders.
• Collaborate with cross-functional teams to drive business growth and improvement.
• Analyze market trends and competitor activity to identify opportunities and threats.
• Build and maintain strong relationships with key customers and partners.
• Identify and mitigate risks to ensure compliance with regulatory requirements.