Manager

Kotak Mahindra Bank; Dadri; On-site; INR 10,00,000 - 15,00,000; Full time

Job summary

A leading financial institution in India is seeking a Manager for Corporate Employee Solutions. The role involves driving business growth by enhancing the deposit pool, promoting third-party products, and ensuring regulatory compliance across mapped branches. Successful candidates will excel in relationship management and operational efficiency. Competitive conditions apply.

Responsibilities

• Drive enhancement of the deposit pool from corporate employees and mapped customers.
• Ensure consistent delivery of high-quality service standards across branches.
• Promote and achieve cross-selling targets for non-deposit products including Mutual Funds and Insurance.
• Oversee branch administration and ensure operational efficiency.
• Ensure full compliance with regulatory and internal guidelines.
• Manage team productivity and foster a positive work environment.
• Take ownership of branch-level profitability and break-even performance.
• Liaise with product management, marketing, and other verticals for service enhancements.
• Monitor service delivery and resolve customer queries within defined turnaround times.
• Maintain high levels of customer satisfaction and retention through proactive relationship management.

Job description

Job Overview

As a Manager in the Corporate Employee Solutions vertical, you will be responsible for driving business growth by enhancing the deposit pool, cross‑selling fiduciary products, and ensuring high standards of service delivery across mapped branches.

This role involves managing productivity, compliance, and profitability while building strong relationships with corporate clients and internal stakeholders. You will play a key role in promoting third‑party products (TPPs) such as mutual funds and insurance, generating fee income, and ensuring regulatory compliance.

Key Responsibilities

• Drive enhancement of the deposit pool from corporate employees and mapped customers.
• Ensure consistent delivery of high‑quality service standards across branches.
• Promote and achieve cross‑selling targets for non‑deposit products including Mutual Funds, Insurance products, and generate fee income through strategic product offerings and customer engagement.
• Oversee branch administration and ensure operational efficiency.
• Ensure full compliance with regulatory and internal guidelines.
• Manage team productivity and foster a positive work environment.
• Take ownership of branch‑level profitability and break‑even performance.
• Liaise with product management, marketing, and other verticals for product development and service enhancements.
• Monitor service delivery and resolve customer queries within defined turnaround times (TAT).
• Maintain high levels of customer satisfaction and retention through proactive relationship management.