Manager

United States Digital Space LLC; Chennai District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

United States Digital Space LLC in Chennai invites an experienced analytics professional to support Specialty Servicing and Fulfillment Operations with BI tools and data-driven strategies.

The role requires 5+ years of analytics experience, advanced SQL, and proficiency with SAS, Alteryx, Tableau, Hadoop, and Python. Expect regular reporting, dashboards, and collaboration with senior management. Shift 12.30PM–9:30PM, in-office in Chennai.

Qualifications

• Graduate with 5+ years analytics experience.
• Strong SQL background with SAS/Alteryx.
• Proficiency in Tableau and Hadoop.
• Excellent communication and business analytics skills.

Responsibilities

• Identify process improvements via data analysis.
• Analyze large data sets to support business decisions.
• Lead production of product performance reports for senior management.
• Optimize BI presentation to align with business needs.
• Ensure data integrity and documentation for analytics.
• Develop end-to-end reporting solutions and dashboards.

Skills

Advanced SQL

Data analysis

Data visualization

Business analytics

Excellent communication

Education

Graduate (Any stream)

Tools

Tableau

Hadoop

Python

Alteryx

SAS

Job description

Job Description:

About Us

At the company, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

the company is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At the company, you can build a successful career with opportunities to learn, grow, and make an impact.

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of the company through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of the company Corporation and the operating company for India operations of Global Business Services.

Process Overview

Develops complex program models to extract data and uses multiple databases to acquire statistical and financial data. Utilizes portfolio trends to propose policy/procedural changes within segmentation structure to produce optimal results. Excels at risk/reward trade off. Build relationships with external agencies. Participates in the rollout of company-wide pilot programs developed as a result of programmed models. Duties primarily include the regular use of discretion, independent judgment, the ability to communicate with multiple levels of management and the utilization of core leadership behaviors.

Job Description

This position is for an analyst role supporting Specialty Servicing and Fulfillment Operations. Key responsibilities include utilizing a variety of systems such as Alteryx , SAS, Hadoop, Advanced SQL, Tableau, python and other BI Tools to provide analytical support on strategies and operational health. Responsibilities include participating to understand Business needs to interrupt requirements, creating report visualizations, and managing report accuracy / deployment. Job expectations include developing, maintaining, and enhancing reports to deliver comprehensive end-to-end reporting solutions.

Additional areas of focus include performance summaries of various key performance indicators and metrics over time, uncover actionable business insights to drive responses to performance trends, and the production of reports and updates for senior management to ensure consistency and performance excellence across Specialty Servicing and Fulfillment Operations.

Responsibilities

• Identify process improvements and efficiencies via data analysis
• Analyzes and interprets large sets of raw data to recommend ways to help the business achieve desired outcomes and make informed business decisions
• Leads coordination of the production of product performance reports and updates for senior management
• Determine ways to optimize code and BI presentation to align to Business needs
• Validate the integrity and quality of data required for performing analysis
• Ensuring that process documentation and control steps are in place to ensure transparency into design

Requirements:

Education

Graduate (Any stream)

Experience Range

5+ years of analytics and reporting experience

Foundational skills:

Advanced SQL / SAS /Alteryx-Strong SQL background

Tableau

Hadoop

Python

Strong written and oral communication skills

Knowledge of business intelligence tools

Excellent analytical & problem-solving skills

Data Visualization

Data and Trend Analysis

Business Analytics

Monitoring, Surveillance, and Testing

Work Timings

Shift - 12.30PM to 9:30pm(Weekend Off)

Job Location

Chennai