Manager

Alexahire

Bengaluru

Hybrid

INR 3,500,000 - 6,000,000

Full time

5 days ago
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Job summary

Amazon Web Services (AWS) is hiring a Manager, Enterprise Support, ES - INDIA, ES-India Cross Region to lead a team of Technical Account Managers serving enterprise customers. The role emphasizes executive engagement, cloud-driven strategies, and strong customer outcomes in a multi-location setup.

The position requires senior leadership, deep cloud expertise, and proven people management to drive service excellence in Bengaluru, Karnataka and Gurugram, Haryana, India.

Qualifications

  • Experience leading technical teams and executive engagement.
  • Proven ability to manage enterprise customer relationships.
  • Strong background in cloud architectures and TAM leadership.

Responsibilities

  • Lead a team of Technical Account Managers (TAMs) for enterprise customers.
  • Help team members resolve complex technical issues and drive resolutions.
  • Develop technical and leadership capabilities within the team.
  • Build strong relationships with enterprise customers and stakeholders.

Skills

AWS Cloud
Cloud Computing
Solutions Architecture
Cloud Architecture

Job description

Amazon Web Services (AWS) is hiring a Manager, Enterprise Support, ES - INDIA, ES-India Cross Region for its Enterprise Support organization in India. The role involves leading a team of Technical Account Managers (TAMs) who work with enterprise customers on business-critical AWS workloads, operational reviews, technical issues, cloud deployments, and customer experience.

The position requires strong technical team-management experience, senior executive customer engagement, enterprise software experience, and people-management leadership. The role is listed for Bengaluru, Karnataka and Gurugram, Haryana, India.

Key Responsibilities:
  • Lead a team of Technical Account Managers.
  • Help team members resolve complex technical issues.
  • Develop technical and leadership capabilities within the team.
  • Build strong relationships with enterprise customers.
Required Skills:
  • AWS Cloud
  • Cloud Computing
  • Solutions Architecture
  • Cloud Architecture
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