Managed Services- Accounts Receivable- Manager

PwC; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

PwC Bengaluru is seeking a Manager to lead Managed Services- Accounts Receivable, guiding global client workstreams and delivering accurate AR processing in a fast-paced environment. You will mentor teams, drive continuous improvement, and ensure governance across close, reconciliations, and reporting.

The role blends client interaction with technology-enabled delivery to strengthen outcomes and drive efficiency in outsourced AR operations.

Qualifications

• AR operations leadership with 8–10 years of end-to-end AR experience.
• Experience in close, reconciliations, reporting, cash application, collections, and governance.
• Proven ability to lead teams and manage senior stakeholders across global teams.

Responsibilities

• Managing AR service delivery for asset and wealth management clients across outsourced process workflows.
• Leading teams through billing, cash application, collections, reconciliations, and dispute resolution activities.
• Reviewing transaction data, customer records, and financial documents to validate accuracy.
• Monitoring quality control procedures, service level metrics, and process documentation to support output.
• Coordinating escalation handling for client inquiries, billing issues, and unresolved receivable items.
• Coaching team members on process execution, workload prioritization, and performance development.
• Applying technology tools and workflow automation to streamline transaction processing and reporting.
• Identifying process improvements that strengthen operating efficiency, control design, and delivery consistency.

Skills

AR Operations Leadership

People & Stakeholder Management

Controls & Continuous Improvement

Process Improvement

Team Coaching

Education

CA / CA Inter / CMA / ACCA / MBA (Finance) / B.Com.

Tools

Oracle

Advanced Excel

Job description

Industry/Sector

Not Applicable

Specialism

Assurance

Management Level

Manager

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You'll work at the heart of global teams across Advisory, Assurance, Tax and Business Services-solving real client challenges through connected collaboration. We'll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference-every day.

As a Managed Services- Accounts Receivable- Manager you will lead outsourced accounts receivable activities, client interaction, data review and processing, quality control monitoring, and escalation resolution within our Managed Services practice. As a Manager you will motivate and develop teams, coach team members, manage performance, and bring business insight to identify opportunities that support client outcomes and the firm's success. In this role at PwC, you will guide workstreams focused on process improvement, technology-enabled delivery, and clear communication across client service activities, while supporting the delivery of timely and accurate work in a fast-paced operating environment.

Responsibilities

• Managing accounts receivable service delivery for asset and wealth management clients across outsourced process workflows
• Leading teams through billing, cash application, collections, reconciliations, and dispute resolution activities
• Reviewing transaction data, customer records, and financial documents to validate accuracy and identify exceptions
• Monitoring quality control procedures, service level metrics, and process documentation to support consistent output
• Coordinating escalation handling for client inquiries, billing issues, and unresolved receivable items
• Coaching team members on process execution, workload prioritization, and performance development
• Applying technology tools and workflow automation to streamline transaction processing and reporting
• Identifying process improvements that strengthen operating efficiency, control design, and delivery consistency

What You Must Have

• CA / CA Inter / CMA / ACCA / MBA (Finance) / B.Com.
• AR Operations Leadership: 8-10 years of experience managing end-to-end Accounts Receivable processes, including close, reconciliations, reporting, cash application, collections, and governance.

People & Stakeholder Management: Proven track record of leading teams, driving performance, mentoring talent, succession planning, and managing senior stakeholder relationships across global teams.

• Controls & Continuous Improvement: Strong expertise in SOX compliance, audit management, KPI monitoring, process standardization, automation initiatives, and ERP systems (Oracle preferred), with advanced Excel proficiency.

What Sets You Apart

• Leading managed services accounts receivable teams and client workstreams
• Coordinating planning, budgeting, execution, and completion across projects
• Leveraging accounting systems and technology-enabled delivery for process improvement
• Mentoring team members through review, feedback, and coaching
• Analyzing system linkages, workflow dependencies, and operational issues
• Navigating client conversations, escalations, and performance expectations