Mainframe production support Professional

Infosys

Hyderabad

On-site

INR 900,000 - 1,500,000

Full time

14 days+

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Job summary

Infosys delivery team seeks a QA/Delivery professional to interface with clients for quality assurance, issue resolution, and ensuring high customer satisfaction.

You will understand requirements, create and review designs, validate the architecture, and ensure high service levels in the technology domain.

You will participate in estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and guide teams towards quality deliverables.

Qualifications

Interface with client for QA, issue resolution and customer satisfaction.
Understand requirements, design reviews, validate architecture and ensure high levels of service.
Participate in project estimation, provide inputs for solution delivery, conduct technical risk planning and reviews.
Lead teams towards developing optimized high quality code and continual knowledge management.

Responsibilities

Interface with client for QA and issue resolution.
Understand requirements, create and review designs.
Participate in project estimation and risk planning.
Lead teams toward optimized high quality code and knowledge management.

Skills

Quality Assurance

Client Interface

Mainframe Technologies

Production Support

Education

MCA

MSc

MTech

Bachelor of Engineering

BCA

BSc

BTech

Tools

Mainframe Tools

Job description

Roles Responsibilities

As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction.
You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain.
You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews.
You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes.

Additional Responsibility

Technical Requirement
Primary skills:Process->Maintenance and Production Support process->PLM Production Support process,Technology->Mainframe Technologies->Mainframe Technologies- ALL
Additional Responsibility
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Educational RequirementMCA,MSc,MTech,Bachelor of Engineering,BCA,BSc,BTech
Preferred SkillsFoundational->Maintenance and Production Support process->PLM Production Support process,Technology->Mainframe Technologies->Mainframe Technologies- ALL
Service LineApplication Development and Maintenance