M2-Senior Manager-ERM

Win Global PR; Gurugram District; On-site; INR 3,000,000 - 6,000,000; Full time

Benefits offered by this job

Positive workplace

Dynamic environment with change

Inclusive environment

Cutting-edge learning opportunities

5000+ training courses

Job summary

PayU in India is seeking a Senior Manager-ERM to lead enterprise risk management efforts, covering enterprise risk, operations, compliance, and settlement risk. The role evolves from individual contributor to leadership as the organization scales, with emphasis on internal controls and regulatory adherence.

Responsibilities include risk assessment, control design, reporting to senior management, and advisory support to business units to strengthen risk culture and proactive management.

Qualifications

• Bachelor’s degree in business administration, finance, or risk management.
• 8–10 years of enterprise risk management experience.
• Knowledge of COSO and ISO 31000 frameworks.
• Strong analytical and communication skills.

Responsibilities

• Implement a comprehensive ERM framework aligned with industry standards.
• Conduct risk assessments across business functions.
• Monitor risk appetite and report to leadership.
• Design risk controls to minimize exposure to operational, compliance, and settlement risk.
• Provide advisory support to business units on risk processes.
• Lead risk awareness and training programs; engage regulators and auditors.

Skills

ERM leadership

COSO

ISO 31000

Stakeholder management

Risk assessments

FinTech payments

Project management

Analytical skills

Communication skills

Cross-functional collaboration

Education

Bachelor's degree in business/finance/risk management

C.A./CRM/FRM/CFA preferred

Tools

Risk management software

Job description

M2-Senior Manager-ERM

About The Team

The Enterprise Risk Management (ERM) team within PayU's Risk Management vertical is dedicated to protecting our payment infrastructure and enabling secure financial transactions across global markets. We enable PayU to process secure payments while maintaining customer trust and regulatory compliance, supporting millions of transactions daily across diverse markets. Our mission is to empower secure payments through comprehensive risk management that balances protection with innovation.

About The Role

The Enterprise Risk Management Manager will play a pivotal role in overseeing risk management operations pertaining to enterprise risk, operations, compliance, and settlement risk. This position requires strategic planning and execution of internal control measures to ensure the company's risk management framework is robust and compliant with regulatory standards. Responsibilities include providing reasonable assurance on the effectiveness of the organization’s risk management and the strength of internal controls. The role is currently an individual contributor position and will evolve to include leadership as the organization scales.

Responsibilities

• Execute a comprehensive Enterprise Risk Management (ERM) framework, incorporating best practices and industry standards.
• Conduct regular risk assessments to identify, assess, and prioritize risks across all business functions.
• Collaborate with key stakeholders to monitor and report risk appetite and tolerance levels, aligning risk management strategies with organizational objectives.
• Design and implement risk mitigation plans and control mechanisms to minimize exposure to operational, compliance, and settlement risks.
• Monitor and evaluate the effectiveness of risk controls through ongoing testing and review processes.
• Provide guidance in advisory capacity and support to business units in implementing risk management processes and procedures.
• Facilitate risk awareness and training programs to enhance risk culture and promote proactive risk management behaviors.
• Stay abreast of regulatory developments and industry trends related to enterprise risk management, ensuring compliance with relevant laws and regulations.
• Engage with regulators and external auditors to ensure transparency and compliance.
• Leverage data analytics and automation tools to enhance risk identification, monitoring, and reporting.
• Prepare and present regular risk reports to senior management, highlighting key risk trends, issues, and recommendations.
• Foster a culture of continuous improvement within the organization by identifying opportunities to enhance risk management practices and optimize business processes.

Requirements

• Bachelor’s degree in business administration, Finance, Risk Management, or a related field; advanced degree or professional certification (e.g., C.A. CRM, FRM, CFA) preferred.
• Proven experience in enterprise risk management, with a minimum of 8-10 years in a similar role.
• Strong understanding of risk management principles, methodologies, and frameworks (e.g., COSO, ISO 31000).
• Excellent analytical and problem-solving skills, with the ability to identify and assess complex risks and develop practical solutions.
• Effective communication and interpersonal skills, with the ability to collaborate across functional areas and influence stakeholders at all levels.
• Experience in leading cross-functional initiatives and influencing senior stakeholders; potential to manage a small team in future.
• Preferred exposure to FinTech or Payments industry.
• Strong project management skills, with the ability to prioritize tasks, manage multiple initiatives, and meet deadlines.
• Proficiency in risk management tools and software applications.
• High level of integrity, professionalism, and ethical conduct.

What we offer?

• A positive, get-things-done workplace
• A dynamic, constantly evolving space (change is par for the course - important you are comfortable with this)
• An inclusive environment that ensures we listen to a diverse range of voices when making decisions.
• Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale
• Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity)

About Us

PayU, India's leading diversified fintech platform with Prosus as an investor, operates businesses that are regulated by the Reserve Bank of India and offers advanced solutions to meet the digital financial services needs of customers (merchants, banks, and consumers). PayU provides payment gateway solutions to online businesses through its cutting-edge and award-winning technology and has empowered 4.5 lakhs+ businesses, including India’s leading enterprises, e-commerce giants and SMBs. It enables businesses to collect digital payments across 100+ online payment methods such as Credit Cards, Debit Cards, Net Banking, EMIs, pay-later, QR, UPI, Wallets, and more. It’s a preferred partner in the affordability ecosystem, offering the maximum coverage of issuers and easy-to-implement integrations across card-based EMIs, pay-later options and new-age cardless EMIs. PayU offers e-commerce brands best-in-industry success rates while ensuring a seamless checkout experience. PayU’s through its PayTech division, Wibmo provides market-leading authentication and risk TSP services to leading banks in India and 30+ countries and through its NBFC, PayU Finance, it empowers 3.5 lakh+ merchants and 6 million consumers offering innovative and flexible credit solutions. Please visit: www.payu.in for more information.

Our Commitment to Building A Diverse and Inclusive Workforce

As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or persons with disabilities, or the LGBTQ communities.