Loss Prevention Executive

Le Méridien Hotels & Resorts; Amritsar; On-site; INR 400,000 - 700,000; Full time

Job summary

Le Méridien Hotels & Resorts near SGRDJ International Airport in Amritsar is seeking a Loss Prevention & Security professional. Patrol the property, secure rooms, and assist guests with access while conducting safety inspections and handling investigations.

Responsibilities include monitoring CCTV, enforcing policies, responding to emergencies, and protecting guest and hotel assets. You will train and coach team members, uphold Marriott standards, and maintain confidentiality.

Qualifications

• High school diploma or GED required.
• Minimum 2 years related work experience.
• Minimum 1 year supervisory experience.
• License or certification: None

Responsibilities

• Patrol all areas of the property; secure rooms; assist guests with room access.
• Conduct emergency response drills, safety inspections, investigations, and audits.
• Monitor CCTV and alarm systems; control access to secured areas; document actions.
• Assist guests and employees during emergencies; provide first aid if required.
• Defuse disturbances; enforce policies; escort unwelcome persons from the property.
• Maintain confidentiality and protect company assets; prepare reports and paperwork.

Skills

Supervisory experience

Related work experience

Education

High school diploma or GED

Job description

Additional Information

• Job Number: 26106790
• Job Category: Loss Prevention & Security
• Location: Near SGRDJ International Airport, Ajnala Road, RajaSansi, Amritsar Punja 143101, India VIEW ON MAP
• Schedule: Full Time
• Located Remotely?: N
• Position Type: Non-Management

Position Summary

Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.

Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.