Loss Prevention Associate

Four Points by Sheraton; Chennai District; On-site; INR 201,000 - 335,000; Full time

Job summary

Four Points by Sheraton in Chennai, India, is seeking a Non-Management Loss Prevention & Security associate for a full-time shift. The role focuses on patrolling the property, monitoring security systems, and assisting guests with access and safety needs.

Responsibilities include responding to emergencies, documenting incidents, and maintaining confidentiality. Candidates should be prepared to follow all procedures, coordinate with colleagues, and uphold the hotel's safety standards.

Qualifications

• High school diploma or GED is required or equivalent.
• Experience in security is not mandatory for entry.
• General familiarity with safety and incident reporting procedures.
• Ability to follow company policies and maintain confidentiality.

Responsibilities

• Patrol all areas of the property and assist guests with room access.
• Monitor CCTV, perimeter alarms, duress alarms, and fire life safety systems.
• Lock entrances as needed and conduct daily hazard inspections.
• Respond to accidents, contact EMS or administer first aid/CPR as required.
• Complete incident reports documenting security/loss prevention events.
• Escort unwelcome individuals and report to scenes of incidents as appropriate.
• Maintain professionalism and confidentiality; support team goals.

Skills

Patrol

CCTV monitoring

Emergency response

Incident reporting

Hazard inspection

Guest assistance

Education

High school diploma or GED

Tools

POS systems

Job description

Additional Information

Job Number 26090103

Job Category Loss Prevention & Security

Location No 333 Velachery Tambaram Main Rd, Tambaram Main Road, Velachery, Chennai Tamil 600042, India VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

• Patrol all areas of the property; assist guests with room access.
• Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.
• Lock property entrances when required.
• Conduct daily physical hazard inspections.
• Respond to accidents, contact EMS or administer first aid/CPR as required.
• Assist guests/employees during emergency situations.
• Notify appropriate individuals in the event of accidents, attacks, or other incidents.
• Defuse guest/employee disturbances.
• Call for outside assistance if necessary.
• Complete incident reports to document all Security/Loss Prevention related incidents.
• Handle all interruptions and complaints.
• Resolve safety hazard situations.
• Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
• Report to scenes of vehicle accidents/thefts.
• Call for assistance using proper code responses.
• Complete a Loss Prevention shift summary/daily activity report.
• Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals.
• Conduct investigations and gather evidence.
• Conduct interviews with relevant parties.
• Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely.
• Develop and maintain positive working relationships with others; support team to reach common goals.
• Comply with quality assurance expectations and standards.
• Stand, sit, or walk for an extended period of time.
• In addition, some states may have additional licensing/registration requirements to be considered for this position.
• Read and visually verify information in a variety of formats (e.g., small print).
• Visually inspect tools, equipment, or machines (e.g., to identify defects).
• Enter and locate work-related information using computers and/or point of sale systems.
• Move at a speed required to respond to work situations (e.g., run, walk, jog).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.