LogiNext - Associate Vice President - Account Management

LogiNext; Mumbai; On-site; INR 25,00,000 - 35,00,000; Full time

Job summary

A leading technology firm in Mumbai seeks an Associate Vice President - Account Management to oversee new business pitches and ensure effective onboarding of new clients. The role requires 10+ years in enterprise account management or business development in SaaS companies, along with excellent communication, organizational, and project management skills. The successful candidate will collaborate cross-functionally to drive growth and retention of customer accounts while assessing ongoing client needs.

Qualifications

• 10+ years of experience in enterprise account management or business development in a SaaS company.
• Ability to work with a large number of client accounts with passion and strong initiatives.
• Excellent written and verbal communication skills, able to influence and make presentations.

Responsibilities

• Lead new business pitches and onboard new clients.
• Serve as the main point of contact for customer issues.
• Develop advisory relationships with key accounts.

Skills

Client service

Project management

Communication skills

Organizational skills

Analytical skills

Education

Bachelor's degree in technology or related field from a top-tier engineering school

Tools

CRM and analytics tools

Job description

Associate Vice President - Account Management

Responsibilities

• Play an integral role in new business pitches and hold responsibility for the effective onboarding of new clients
• Operate as the lead point of contact for any and all matters specific to your customers
• Develop a trusted advisory relationship with key accounts, customer stakeholders, and executive sponsors
• Mine the existing accounts for new business possibilities and utilize available resources to drive account retention and growth
• Proactively assess, clarify, and validate customer needs on an ongoing basis and document as SOW
• Work cross-functionally with business development, marketing, technology and finance team to ensure the timely and successful delivery of the solutions according to customer needs and objectives
• Analyze latest marketing trends using CRM and analytics tools and track competitors' activities and provide valuable inputs for fine‑tuning marketing strategies.

Requirements

• Bachelors degree or higher in technology or related field from a top‑tier engineering school
• 10+ years of experience in enterprise account management or business development in a SaaS company
• Ability to provide client service to a large number of client accounts with passion, strong initiatives and a positive attitude
• Advanced skill set for driving system integrations, gathering requirements, writing SOWs, documenting RFI/RFPs and cross‑functional project management
• Excellent written and verbal communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments
• Consultative sales background or experience as a solutions engineer is a plus
• Confident and dynamic working persona, which can bring fun to the team and a sense of humor, is a plus
• Strong organizational skills, judgment and decision‑making skills, and the ability to work under continual deadline pressure