Location Manager- Retail -Secured-Meerut

PeopleStrong; Uttar Pradesh; On-site; INR 600,000 - 900,000; Full time

Job summary

PeopleStrong in Meerut, Uttar Pradesh, is seeking a Location Manager- Retail - Secured to lead branch sales initiatives and manage a high-performance team. The role focuses on market mapping, channel sales, and driving growth through local opportunities.

You will oversee end-to-end branch operations, monitor performance metrics, and collaborate with the Territory Head to expand the customer base while ensuring customer satisfaction at the local level.

Qualifications

• Branch sales planning and team management to achieve targets.
• Track local market developments and competitive offerings.
• Oversee branch operations, governance and productivity.

Responsibilities

• Drive day-to-day branch sales operations and deliverables.
• Coordinate with Territory Head to implement sales plans at the Meerut branch.
• Monitor KPIs, MIS data and customer acquisition efforts.

Skills

Team Management

Sales

Market Mapping

Channel Sales

Education

Graduate

Job description

Location Manager- Retail -Secured-Meerut...

ABG111850

• Financial Services
• Uttar Pradesh

Posted On 11 Sep 2026

End Date 10 Mar 2027

Required Experience 4 - 6 years

Basic Section

No. Of Position 1

Grade 10

Level NA

Organisational

DEPARTMENT-1 Retail Assets

DEPARTMENT-2 Retail - Secured

Country India

Skills

Skill

Team Management Sales Market Mapping Channel Sales

Graduate

CERTIFICATION

Job Description

Key Result Areas (Max 1325 Characters)

Supporting Actions(Max 1325 Characters)

Branch Sales Planning & Management

• Work with Territory Head (Sales) - ABFL on devising the branch sales plan and team approach for achieving targets, considering product-environmental factors, competitive forces and local trends, and cascade the same to the branch team(s)
• Track industry and market developments, scanning the local market and competitive offerings on a periodic basis
• Oversee end to end branch operations and performance, covering all aspects such as sourcing, effectiveness, governance, productivity, channel management, etc.
• Track & report on sales operations and productivity metrics, and work towards building a high-performance sales culture
• Manage day-to-day branch operations and administration
• Provide data for, compile and review periodic MIS reports for disbursements, profitability, NPAs, market expansion, etc. and communicate to Territory Head (Sales) - ABFL as well as to team members
• Identify local business growth opportunities, drive expansion and new customer acquisition initiatives to create a book of targeted size
• Work closely with team members, hand-holding critical/ complex transactions to ensure favorable closure with customer satisfaction
• Communicate sales targets and provide team members clarity on business goals, role expectations, product characteristics and USPs to enhance effectiveness of sales efforts
• Track cases in the complaint tracker/ escalations received, liaising with relevant stakeholders as required to drive satisfactory closure
• Deploy efforts/ initiatives in consultation with Territory Head (Sales) – ABFL, arising from customer satisfaction survey and resulting NPS (Net Promoter Score), targeting identified focus areas
• Propose and deploy approved solutions and schemes to drive sales and enhance profitability, ensuring dual focus on sales expansion and cost optimization
• Serve as a point of escalation and manage customer complaints/ grievances effectively, intervening especially for key relationships

Operational Effectiveness

• To drive adoption of efficient business processes/ operations across the Customer Lifecycle (Sourcing, Approval, Servicing, Collections)
• Manage local distribution across channels, interfacing with senior/ critical partners/ stakeholders as required for smooth operations
• Drive process efficiencies and faster TATs through interfacing with stakeholders across processes and functions (Risk, Operations, Sales Governance) and efficient operations
• Drive high performance by reinforcing focus on business and sales growth objectives, effective client engagement, monitoring sales operations and productivity metrics, and providing support and guidance as required
• Drive the implementation of improved processes and best practices in order to enhance operational effectiveness, productivity and overall business impact

Cross-Selling across ABFSG products

• Drive activities and initiatives in the team as per Cross-Selling strategy agreed with Territory Head (Sales) - ABFL
• Drive alignment to the adopted Cross-Selling strategy by supporting team members with requisite communications, training, guidance, etc. as required

Team and Internal Stakeholder Management

• Guide and develop team members for enhanced customer acquisition and engagement efforts, helping them achieve superior performance standards and hand-holding where required
• Nominate teams for relevant technical and behavioral trainings/ seminars and work on self development initiatives
• Proactively liaise with internal stakeholders for smooth cross-functional coordination and alignment towards achievement of business objectives.
• Work with the Risk, Operations and Sales Governance teams to ensure adherence to risk management and control mechanisms
• Support risk and review process through the credit approval process and by reviewing the loan sanctioning, disbursement process and documentation to ensure controlled operations
• Review financial risk via analysis of city/ branch operations MIS and Data Analytics reports
• Drive compliant Sales Operations and sound risk management via partnership with Risk, Operations and Sales Governance teams, and necessary communication and guidance; drive timely PDD closures and collections
• As part of Relationship Maintenance with institutional customers, review reports on client accounts, business performance, etc. and liaise with Risk while guiding team on delinquency cases
• Train and guide the team for alignment with adopted early alert strategies to reduce NPA risks and losses
• Ensure systematic MIS on NPAs and credit trends, providing inputs on possible risks that could impact portfolio quality