Local Delivery Specialist

BP PLC; Pune District; Hybrid; INR 600,000 - 1,000,000; Full time

Job summary

BP PLC in Pune, India, seeks a Local Delivery Specialist to maintain and process local HR/payroll activities and assist with queries from local employees. The role supports continuous improvement while ensuring statutory and regulatory compliance.

You will work with the UK Local Delivery Lead and other teams to deliver centralized HR services in a hybrid office/remote setup. Ideal candidates have a bachelor's degree or equivalent and 2–3 years of HR service delivery experience, with strong

Qualifications

• Numeracy and analytical thinking to quickly generate and analyse data.
• Digital fluency with diverse systems and ability to learn new tools.
• Clear communication with different audiences, strong grammar and spelling.

Responsibilities

• Provide local HR/payroll information and support queries from local employees.
• Support continuous improvement and ensure legal, fiscal, and regulatory requirements are met.
• Collaborate with UK Local Delivery Lead, Local Payroll, and other teams to deliver centralized services.
• Update and maintain employee information in HR systems.
• Participate in audits to ensure data quality in HR systems.
• Support hire-to-retire processes for the country and assist key projects.

Skills

Numeracy

Digital fluency

Communication

Prioritization

Analytical thinking

Education

Bachelor's degree or equivalent

Job description

## Local Delivery SpecialistApply: This position is a hybrid of office/remote working: India - Pune: Full time: Posted Today: End Date: November 10, 2026 (4 days left to apply): RQ117656**Entity:**People, Culture & Communications**Job Family Group:**HR Group**Job Description:****UK Local Delivery Specialist** At bp, our people are our most valuable asset. The People and Culture (P&C) function fosters a diverse, inclusive culture where everybody can thrive. As we transition from an oil company to an integrated energy company, P&C is embarking on a major transformation to be more competitive, responsive, and customer-focused.We’re investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving P&C function, building teams and structures and driving continuous improvement.We’re looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you.The Local Delivery Specialist is responsible for accurately maintaining and processing local HR/payroll activities and supporting queries from local employees. The role also lends support to continuous improvement activities and ensures that legal, fiscal, and regulatory requirements pertaining to services delivery are met. The role collaborates with the UK Local Delivery Lead, Local Payroll, Operational Excellence Team and integration partners to deliver centralised and standardised people services for BP. **What you will do:*** + LFR (legal, fiscal, regulatory): Ensure all legal, fiscal and regulatory actions are taken in line with requirements. Look to streamline and modernise processes where possible + Local Delivery: Provide timely and accurate information in support of local delivery requirements + In-depth understanding of country laws, policies, and practices as they pertain to country delivery accountabilities + Respond to employee inquiries in a timely and accurate manner + Update and maintains employee information in relevant P&C systems + Participate in ongoing auditing to ensure quality of employee data in relevant P&C systems + Work closely with the UK Service Center and colleagues in Business & Technology Centres to complete hire to retire processes for the country. + Support key projects as required**What you will need:*** + Formal education: bachelor’s degree or equivalent + 2-3 years experience of HR Service Delivery**Skills:*** + Numeracy and analytical thinking –able to quickly and optimally generate and analyse a range of data to provide accurate and timely information to inform business decisions + Digital fluency – strong systems and computer skills and experience across full spectrum of systems and technologies in use, able to quickly learn new systems + Good communication skills; experience in positioning messages appropriately with different audiences, with a close attention to grammar and spelling + Ability to prioritize, format, and produce correspondence and reports in a variety of formats + Good investigative and analytical skills to be able to prioritize work and meet strict deadlines**Technical:*** + Customer focus – all decisions clearly aligned to customer/business and bp wide strategy. Puts the customer at the heart of everything they do and is confident to work within a framework + Solutions focus –seeks to identify solutions and make improvements to processes which will contribute to the business and enhance ways of working + Risk Management –acts with high level of integrity and respect for data privacy. Takes steps to mitigate against risks in this space and knows when to escalate any concerns. + Able to progress issues, and seek advice / escalate as and when required and systematically determine the root cause(s) of a problem**Behavioural:*** + Resiliently adapt to change in priorities and be comfortable with process driven repetition and be self-directed + Respects confidentiality and uses the appropriate discretion require for handling employees’ personal information + Works well independently and as a member of the team, proactively providing support to colleagues during workload peaks or vacation coverage, willing to work in agile ways outside of scope of own role and happy to be of aid with other activity as and when required + Excellent personal organisational skills – good balance of being proactive and reactive; ability to handle multiple priorities and complete tasks on time and with attention to detail + Is continually enhancing self-awareness and actively seeks input from others on impact and effectiveness + Applies judgment and common sense - able to use insight and good judgement to inform actions taken and ensure solutions are pragmatic Why join our team?At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others.We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits.Reinvent your career as you help our business meet the challenges of the future.**Travel Requirement**No travel is expected with this role**Relocation Assistance:**This role is eligible for relocation within country**Remote Type:**This position is a hybrid of office/remote working**Skills:**Agility core practices, Agility core practices, Analytical Thinking, Collaboration, Communication, Creativity and Innovation, Customer service delivery excellence, Customer Service Design, Data Management, Decision Making, Developing and implementing strategy, Discovered resource estimation and assurance, Employee and labour relations (Inactive), Extract, Global Perspective, Information Security, Leading transformation, Management Reporting, Managing change, Managing strategic partnerships, Measurement and metrics, Organizational Knowledge, Performance and planning, Problem Solving, Project and programme management {+ 5 more}.**Legal Disclaimer:**We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.**About bp:****People, Culture & Communications**People & culture discovers, empowers and cares for brilliant people, and so can you. Together, we can build and enable our culture, emotionally connected leaders and dynamic teams – and help our company achieve its purpose for people and our planet.Join us and work closely with our business by:• always putting our people first, understanding and responding to their needs, supporting their health, wellbeing and recognising them for great work • hiring and developing talented people and empowering them to progress • enabling an inclusive and agile culture, where our teams thrive and add value • developing emotionally connected leaders who continuously learn, put others first and enable everyone to be at their best • creating energising workplaces that enable collaboration and innovation.