Local Delivery Specialist

BP; India; On-site; INR 600,000 - 900,000; Full time

Job summary

BP in India is seeking a UK Local Delivery Specialist to join the People, Culture & Communications team. You will support country delivery, ensure data integrity, and collaborate with the UK Service Center to complete hire-to-retire processes for the country.

The role requires a bachelor’s degree and 2–3 years of HR service delivery experience, with strong analytical and communication skills and the ability to handle confidential information with discretion.

Qualifications

• Formal education: bachelor's degree or equivalent.
• 2–3 years experience of HR Service Delivery.

Responsibilities

• Provide timely and accurate information in support of local delivery requirements.
• Update and maintain employee information in relevant PC&C systems.
• Respond to employee inquiries in a timely and accurate manner.
• Participate in ongoing auditing to ensure quality of employee data in PC&C systems.
• Work closely with UK Service Center to complete hire-to-retire processes for the country.
• Support key projects as required.

Skills

Numeracy

Digital fluency

Communication skills

Prioritization

Data analysis

Education

Bachelor's degree or equivalent

Job description

Entity: People, Culture & Communications

Job Family Group: HR Group

Job Description: UK Local Delivery Specialist

At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function fosters a diverse, inclusive culture where everybody can thrive. As we transition from an oil company to an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer-focused.

We're investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, building teams and structures and driving continuous improvement.

We're looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you.

What you will do:

• LFR (legal, fiscal, regulatory): Ensure all legal, fiscal and regulatory actions are taken in line with requirements. Look to streamline and modernise processes where possible
• Local Delivery: Provide timely and accurate information in support of local delivery requirements
• In-depth understanding of country laws, policies, and practices as they pertain to country delivery accountabilities
• Respond to employee inquiries in a timely and accurate manner
• Update and maintains employee information in relevant P&C systems
• Participate in ongoing auditing to ensure quality of employee data in relevant P&C systems
• Work closely with the UK Service Center and colleagues in Business & Technology Centres to complete hire to retire processes for the country.
• Support key projects as required

What you will need:

• Formal education: bachelor's degree or equivalent
• 2-3 years experience of HR Service Delivery

Skills:

• Numeracy and analytical thinking -able to quickly and optimally generate and analyse a range of data to provide accurate and timely information to inform business decisions
• Digital fluency - strong systems and computer skills and experience across full spectrum of systems and technologies in use, able to quickly learn new systems
• Good communication skills; experience in positioning messages appropriately with different audiences, with a close attention to grammar and spelling
• Ability to prioritize, format, and produce correspondence and reports in a variety of formats
• Good investigative and analytical skills to be able to prioritize work and meet strict deadlines

Technical:

• Customer focus - all decisions clearly aligned to customer/business and bp wide strategy. Puts the customer at the heart of everything they do and is confident to work within a framework
• Solutions focus -seeks to identify solutions and make improvements to processes which will contribute to the business and enhance ways of working
• Risk Management -acts with high level of integrity and respect for data privacy. Takes steps to mitigate against risks in this space and knows when to elevate any concerns.
• Able to progress issues, and seek advice / elevate as and when required and systematically determine the root cause(s) of a problem

Behavioural:

• Resiliently adapt to change in priorities and be comfortable with process driven repetition and be self-directed
• Respects confidentiality and uses the appropriate discretion require for handling employees' personal information
• Works well independently and as a member of the team, proactively providing support to colleagues during workload peaks or vacation coverage, willing to work in agile ways outside of scope of own role and happy to be of aid with other activity as and when required
• Excellent personal organisational skills - good balance of being proactive and reactive; ability to handle multiple priorities and complete tasks on time and with attention to detail
• Is continually enhancing self-awareness and actively seeks input from others on impact and effectiveness
• Applies judgment and common sense - able to use insight and good judgement to inform actions taken and ensure solutions are pragmatic

Why join our team?

At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others.

We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by