Loan Operations Vice President, India

State Street Corp; Bengaluru; Hybrid; INR 3,000,000 - 5,400,000; Full time

Job summary

State Street Corp in Bengaluru seeks a Vice President to lead Global Credit Finance Loan Servicing operations. You will guide a regional team, oversee servicing for all credit facilities, and drive process improvements across cash movements, reconciliations, and regulatory reporting.

Expect strong people management, deep loan operations knowledge, and expertise with Loan IQ and Excel. Hybrid work setup with emphasis on delivering accurate, timely servicing outcomes.

Qualifications

• 16+ years of loan operations and servicing experience.
• Strong people management experience.
• Understanding of Loan Processes, Products and Services, and accounting principles.
• Proficiency with Loan IQ.
• Excel proficiency; macro experience desirable.
• Prior banking and/or lending knowledge.

Responsibilities

• Lead regional loan servicing team and oversee servicing for all GCF credit facilities.
• Set priorities, allocate work, and provide direction, training, and support.
• Oversee cash transfers and reconciliations; ensure accuracy and SLAs.
• Monitor operational metrics; partner with leadership, IT and stakeholders to strengthen processes.
• Manage LIQ and SVS booking platforms; coordinate with IT partners.
• Develop and enforce procedures and production schedules for servicing functions.
• Regulatory reporting requests, audit requests, and assurance reviews.
• Identify, mitigate, manage and escalate risks and issues.
• 4 days work from office per week.
• Execute on strategic projects and initiatives in support of Loan Servicing.

Skills

People management

Banking knowledge

Lending knowledge

Organizational skills

Education

16+ years loan operations and servicing experience

Tools

Loan IQ

Microsoft Excel

Job description

What is Global Credit Finance? Global Credit Finance is the Bank’s lending division. The team oversees a portfolio of 10 different products with over $104B of notional commitments. Its 140+ member team operates in the US, EMEA and APAC with offices in Boston, Irvine, London, Munich, Gdansk, Luxembourg, and Bangalore. Global Credit Finance’s mission is twofold: to attract and retain clients of State Street through the use of the firm’s balance sheet; and to add income and diversification to the company’s portfolio of on and off-balance sheet investments.

Our products include Private Markets – Subscription Finance, Private Credit, Real Money Funds-Liquidity and Leverage, CLOs, Municipal Finance, Commercial Real Estate, Leveraged Loans, Corporates, and Stable Value Wrap.

Who we are looking for

Why this role is important to us Global Credit Finance (GCF) Loan Operations provides operational support to GCF, State Street's lending division within Investment Services.

We are seeking a Loan Servicing Unit (LSU) Vice President to lead the regional loan servicing team and oversee servicing for all GCF credit facilities on the Bank's loan accounting system.

In this role, you will manage and develop the team. You will set priorities, allocate work, and give the team clear direction, training, and support. You will also oversee the team's processing of cash transfers and reconciliations, making sure the work is accurate, controlled, and meets SLAs. You will serve as the regional point of escalation, monitor operational metrics, and partner with GCF leadership, IT, and stakeholders to strengthen processes, controls, and team performance.

What you will be responsible for

• Coordinate team to update loan accounting system for all new, renewing and terminating counterparties and lines of credit
• Analyze documentation to determine required data entry to loan accounting system
• Review transactional documentation and process principal, interest and fee transactions on loan accounting system
• Execute cash movements via internal transfer and Fed wire/SWIFT
• Perform secondary review and approval of daily transactions and facility structure changes
• Reconcile general ledger accounts; document and resolve discrepancies timely
• Review and follow up on various exceptions
• Assist with management of Loan accounting system issues development with GCF IT support team
• Assist with regulatory reporting requests, audit requests, and assurance reviews
• Able to identify, mitigate, manage, resolve, and escalation risks and issues
• Efficiently manager operational metrics
• 4 days work from office per week
• Execute on strategic projects and initiatives in support of the Loan Servicing function.
• Manage the operation of the LIQ and SVS booking platforms, identifying enhancement possibilities and working internal IT partners and business stakeholders to ensure ongoing performance and functionality within the systems
• Develop and enforce procedures, and production schedules to assure timely, accurate completion of servicing functions
• Manage the resolution of any customer concerns
• Ensure adherence to regulations and policies
• Assume additional responsibilities as requested by management

Education & Preferred Qualifications

• 16+ years of loan operations and servicing support
• Strong people management experience
• Demonstrate understanding of Loan Processes, Procedures, Products and Services, and accounting principles
• Proficiency with Loan IQ required
• Proficiency with Microsoft Excel required; macro experience would be desirable
• Good organizational skills and the ability to prioritize under tight deadlines
• Prior banking and/or lending knowledge required

Are you the right candidate?

Yes! We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers Read our CEO Statement

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers Read our CEO Statement