Livekeeping - Head - Sales - IIM/ISB/XLRI/FMS/SPJIMR/MDI (5-14 yrs)

Livekeeping Technologies Pvt Ltd; Dadri; On-site; INR 9,00,000 - 12,00,000; Full time

Job summary

A leading technology firm is looking for a Sales Head to own the national tele-sales strategy and manage multiple centers across India. The ideal candidate will have over 5 years of sales experience, including 2 years in tele-sales leadership. This role focuses on driving SaaS subscription growth and optimizing sales performance. Strong leadership and negotiation skills are essential.

Qualifications

• 5+ years of experience in sales, including 2 years in tele-sales leadership roles.
• Deep experience in tele-sales and managing distributed sales teams.
• Ability to drive SaaS subscription growth and optimize performance.

Responsibilities

• Align center-level targets with business revenue goals.
• Define and execute national tele-sales strategy.
• Lead and manage multiple tele-sales centers across India.
• Monitor performance metrics for each center.
• Optimize CRM setup and implement lead capture best practices.

Skills

Leadership skills

Negotiation skills

Communication skills

Tele-sales expertise

SaaS sales experience

Education

MBA from a Top-Tier B-School

Job description

Role Overview

The New Sales Head will own the national tele-sales strategy and execution for Livekeeping. This role involves managing, scaling, and optimizing performance across multiple tele-sales centers, driving SaaS subscription growth, and building predictable revenue pipelines. The ideal candidate should have deep experience in tele-sales, SaaS sales, and managing distributed sales teams with the strategic acumen to scale revenues and the operational discipline to deliver consistent results.

Key Responsibilities

• Align center-level targets with overall business revenue goals.
• Define and execute national tele-sales strategy for new customer acquisition.
• Lead and manage multiple tele-sales centers spread across India.
• Ensure consistent sales processes, scripts, and conversion practices across all centers.
• Monitor daily, weekly, and monthly performance metrics for each center.
• Use CRM data to forecast sales, measure agent productivity, and track funnel health.
• Optimize current CRM setup and implement best practices for lead capture, assignment, follow up, and closure.
• Identify drop-off points and implement strategies to improve conversion rates at each funnel stage.
• Work closely with marketing to ensure high-quality lead generation and clear qualification criteria.
• Mentor, coach, and motivate center managers and tele-sales teams.
• Build a culture of ownership, accountability, and high energy.
• Plan regular product training and sales skill enhancement sessions.
• Work closely with marketing for campaign planning, lead generation, and follow-ups.
• Use data analytics to improve targeting and productivity.
• Collect market feedback and share with product & marketing teams.
• Keep a breast of SaaS sales trends, tele-sales innovations, and competitor strategies.

Required Qualifications

• MBA from a Top-Tier B-School (IIM, ISB, XLRI, FMS, SPJIMR, MDI, etc.).
• 5+ years of experience in sales, with at least 2 years in tele-sales leadership roles.
• Experience in SaaS sales / subscription-based sales would be plus.
• Excellent leadership, negotiation, and communication skills.