Linux System Engineer

Forward Eye Technologies; Kolkata District; On-site; INR 1,000,000 - 1,600,000; Full time

Job summary

Forward Eye Technologies is seeking an experienced Linux System Engineer in Kolkata to support POS systems across retail stores and data centre operations. You will manage OS deployment, patching, uptime for POS workloads, and perform root cause analysis to prevent incidents.

Responsibilities include managing SUSE and Ubuntu environments, virtualization (KVM, VMware, Nutanix), and coordinating with store teams, network, and hardware vendors to ensure seamless retail operations.

Qualifications

• Bachelor’s degree in Engineering/IT or equivalent.
• 6+ years as Linux Administrator.
• Experience with deployment and support in retail/distributed environments.
• Strong troubleshooting and system knowledge.

Responsibilities

• Install, configure, administer, and troubleshoot Linux servers and endpoints (SLES, Ubuntu).
• Provide L2/L3 support for Linux-based POS machines deployed across retail stores.
• Remote store troubleshooting for POS OS, services, and network issues.
• Patch management using native tools and SUSE Manager.
• OS hardening, performance tuning, log analysis, and security compliance.
• File system and user/group management; IP and service management.
• Troubleshoot boot, disk, service, and POS app dependencies.
• Manage virtualization: KVM, VMware, Nutanix AHV.
• Support Data Centre operations: VM provisioning, OS installation, monitoring.
• Coordinate with POS app, network, hardware vendors for issues.
• Monitor logs/alerts, perform root cause analysis, prevent repeats.
• Maintain SOPs, knowledge bases, build docs for store Linux POS environments.

Skills

SUSE Linux

Ubuntu administration

POS systems support

Linux troubleshooting

Log analysis

Package management

SUSE Manager

KVM virtualization

VMware

Nutanix AHV

OS deployment

Remote store support

Security hardening

Education

Bachelor’s degree in Engineering/IT

Tools

SUSE Manager

VMware vSphere

Nutanix AHV

KVM

APT repositories

Commvault

Job description

Role Summary

Linux System Engineer specialized in SUSE and Ubuntu environments, responsible for supporting Linux-based Point of Sale (POS) systems across retail stores along with core Data Centre Operations. The role focuses on OS deployment, patching, POS application uptime, troubleshooting, performance tuning, and remote store support to ensure seamless retail operations.

The engineer will manage distributed Linux endpoints running POS workloads, ensure system stability, security compliance, and coordinate with network, application, and store teams for incident resolution in mission-critical retail environments.

Responsibilities

• Installation, configuration, administration, and troubleshooting of Linux servers and endpoints based on:
  • SUSE Linux Enterprise Server (SLES)
  • Ubuntu
• Provide L2/L3 support for Linux-based POS machines deployed across retail stores.
• Remote store troubleshooting for POS issues related to OS, services, permissions, network, and hardware interaction.
• Linux patch management using native package managers and centralized tools like SUSE Manager and APT repositories.
• OS hardening, performance tuning, log analysis, and security compliance for POS endpoints.
• File system management, user/group management, permissions, IP configuration, and service management.
• Troubleshooting boot issues, disk issues, service failures, and POS application dependency issues.
• Experience in managing virtualized Linux environments using:
  • KVM
  • VMware vSphere
  • Nutanix AHV
• Support Data Centre operations such as VM provisioning, OS installation, configuration, and monitoring.
• Coordination with POS application, network, and hardware vendors for issue resolution.
• Monitoring system logs and alerts, performing root cause analysis, and preventing repeat incidents.
• Maintain SOPs, knowledge base articles, and build documents for store Linux POS environments.

Qualification

• Bachelor’s Degree in Engineering/IT or equivalent.
• Minimum 6+ years of experience as a Linux Administrator.
• Strong experience in Linux deployment and support in retail/store or distributed environments.
• Excellent troubleshooting and system platform knowledge.

Required Skillset

• Strong hands‑on experience in SUSE Linux and Ubuntu administration.
• Experience supporting Linux-based POS systems in retail stores.
• Package management (Zypper, APT), patching, and repository management.
• Hands‑on with SUSE Manager for lifecycle and patch management.
• Virtualization: KVM, VMware, Nutanix.
• Platform support and deployment experience.
• Good troubleshooting acumen and log analysis skills.
• Understanding of network basics relevant to store/POS connectivity.

Desirable Skills

• Basic shell scripting for automation and monitoring.
• Exposure to enterprise backup tools like Commvault.
• Knowledge of ITIL processes and ticketing tools (e.g., ServiceNow).
• Understanding of security hardening and audit compliance for retail endpoints.