Level 1.5 – iTDC | Senior Analyst

Saint Fox Consultancy (P) Ltd.; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Opportunities for professional growth

Supportive work environment

Job summary

Saint Fox Consultancy (P) Ltd. is seeking experienced Senior Analysts for the Intelligent Threat Defence Centre (iTDC) in Bengaluru, India. This crucial role involves advanced analysis and response to security incidents, collaborating closely with clients, mentoring L1 analysts, and improving defense operations within a 24×7 SOC environment.

The ideal candidate will possess strong analytical and communication skills, operational discipline, and a keen threat-hunting mindset. Join us to make measurable improvements in security performance and contribute to cutting-edge investigations.

Qualifications

• 2+ years of experience in MSSP SOC or cyber defence operations.
• Strong written and verbal communication skills at Upper-Intermediate level.
• Hands-on experience in incident investigation, triage, and response.

Responsibilities

• Perform in-depth analysis of escalated security alerts.
• Triage, investigate, and respond to P1 and P2 incidents.
• Provide operational guidance to L1 analysts for handling alerts.

Skills

Analytical thinking

Communication skills

Operational discipline

Incident investigation

Threat-hunting mindset

Education

Bachelor's or Master's degree in computer science, Information Technology, or Cybersecurity

Tools

Email Gateway

EDR

XDR

NDR

IDPS

Job description

Saint Fox Consultancy Private Limited | Full time

St. Fox is seeking experienced and motivated Senior Analysts to join the Intelligent Threat Defence Centre (iTDC). This role is critical to advanced alert triage, investigation, and response across complex security incidents. The position involves close collaboration with customers, mentoring L1 analysts, and working alongside integration, detection engineering, automation teams, and senior leads (L2/L3). The ideal candidate demonstrates strong analytical thinking, excellent communication skills, operational discipline, and a continuous improvement mindset, thriving in a 24×7 SOC environment while driving measurable improvements across defence operations and KPI metrics.

Requirements

• Perform in-depth analysis of escalated, major, and critical security alerts to identify initial access vectors, attack paths, and indicators of compromise (IOCs)
• Triage, investigate, and respond to P1 and P2 incidents in accordance with defined incident response procedures
• Provide operational guidance and support to L1 analysts for handling P3 and P4 alerts and incidents
• Use threat intelligence feeds, sandboxing solutions, and AI tools responsibly and securely within cyber defence operations
• Conduct investigations using managed security tools including Email Gateway, EDR, XDR, NDR, IDPS, and related platforms
• Maintain professionalism, discipline, and strong operational hygiene on the SOC floor
• Identify recurring attack patterns, detection gaps, and improvement opportunities in detection engineering
• Document investigation findings clearly and elevate confirmed major and critical incidents as per the escalation matrix
• Ensure incident titles and storylines accurately reflect the nature and business impact of incidents
• Validate incident reports to ensure precise mitigation steps and a clearly connected, evidence-backed timeline
• Work on major investigations assigned by senior analysts or raised directly by customers
• Suggest fine-tuning for noisy use cases using predefined reference sets or mapped detection sets
• Escalate log truncation, parsing, normalization, and mapping issues impacting detection and investigation quality
• Identify and report issues, bugs, or inaccuracies in automation workflows and response playbooks
• Ensure proper handover between shifts, prioritize tasks, and distribute workload based on analyst capacity
• Handle customer email communication and deliver critical client notifications during assigned shifts
• Initiate breach calls involving responsible stakeholders when customer requests or incidents have major impact
• Ensure strict adherence to incident response SOPs and SLA commitments

Key Performance Indicators (KPIs)

• Mean Time to Triage (MTTT)
• Mean Time to Investigate (MTTI)
• Mean Time to Respond (MTTR)

Skills and Qualifications

• Bachelor's or Master's degree in computer science, Information Technology, or Cybersecurity
• Strong written and verbal communication skills (Upper-Intermediate level)
• Strong threat-hunting mindset with analytical and critical thinking abilities
• Hands‑on experience in incident investigation, triage, and response within SOC environments
• Ability to work efficiently under pressure and manage multiple incidents simultaneously
• Willingness to work in 24×7 rotational shift

Preferred Experience

• Mandatory: Minimum 2+ years of experience in MSSP SOC or cyber defence operations
• Competitive salary and benefits package
• Opportunities for professional growth and career advancement
• Exposure to cutting-edge security technologies and enterprise-scale investigations
• A collaborative, diverse, and supportive work environment

St. Fox is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.