Learning Experience Designer

JPMorganChase; Mumbai; On-site; INR 9,00,000 - 12,00,000; Full time

Job summary

A leading financial institution in Mumbai, India, is seeking a Digital Learning Developer to create innovative learning experiences. You will develop digital solutions that drive engagement and enhance job performance. Ideal candidates will have strong experience in digital learning, knowledge of accessibility standards, and proficiency with design tools like Adobe Creative Suite and Articulate Storyline. This position offers an exciting opportunity in a dynamic environment.

Qualifications

• Strong experience in building digital learning experiences.
• Ability to thrive in dynamic, agile environments.
• Up-to-date knowledge of current trends in e-learning and AI.
• Knowledge of WCAG 2.1 requirements for accessibility.
• Experienced in designing engaging learning interventions.

Responsibilities

• Design and develop impactful digital learning solutions.
• Create interactive content using agile tools.
• Ensure adherence to audio/visual and accessibility standards.
• Work on large scale projects with global stakeholders.
• Produce high quality solutions while meeting project schedules.

Skills

Building digital learning

Agile development

Trends in e-learning

WCAG 2.1 compliance

Designing engaging learning interventions

Tools

Adobe Creative Suite

LMS platforms

Articulate Storyline

SCORM

Figma

Microsoft Office Tools

Vyond

Centrical

LLMs/AI

Synthesia

Job description

We are on a journey to transform learning at JPMorgan Chase. As a Digital Learning Developer, you will play a key role in developing unique learning experiences that drive engagement and improve job performance. This is an opportunity to be part of a team that is pushing the boundaries of skills-based learning strategies.

As a Digital Learning Developer in the Operational Learning team, you will be instrumental in creating engaging digital learning solutions that support business upskilling. You will work in a dynamic environment, balancing startup-like agility with the structured scale of a Fortune 50 enterprise.

Job Responsibilities

• Design and develop impactful digital learning solutions
• Use agile development tools and processes to create engaging and interactive learning content, such as: e-learning courses, infographics, animations, simulations, assessments, microlearnings, and learning-games
• Ensure training content adheres to audio/visual technical specification, as well as brand guidelines, accessibility standards, and industry best practices
• Work on multiple large scale projects with multiple stakeholders as part of a global Learning Development team
• Produce high quality solutions and maintain project schedules consistently

Required Qualifications, Capabilities, and Skills

• Have strong experience in building digital learning
• Thrive in dynamic environments, balancing startup-like agility with the structured scale of a Fortune 50 enterprise
• Have an up-to-date knowledge of current trends and developments in e-learning, inclusive of and specifically, advancements in AI usage in learning
• Have knowledge of WCAG 2.1 levels A-AA requirements and experience developing fully accessible digital solutions
• Be experienced in designing engaging learning interventions, not your "traditional" page-turners
• Maintain and develop their knowledge in educational technology, adult learning and educational best practices

Tech Stack and Tools

• Adobe Creative Suite applications
• LMS platforms (e.g., Oracle)
• Articulate Storyline
• SCORM
• Figma
• Microsoft Office Tools
• Vyond
• Centrical
• LLMs/AI
• Synthesia

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.