Lead Technology Risk Analyst

Mastercard Inc.; Pune District; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Mastercard Inc. is seeking a Lead Technology Risk Analyst to drive technology risk management, governance, and operational resilience across its tech organization. You will partner with product, engineering, security, and risk teams to assess, monitor, and mitigate risks while improving control effectiveness and production readiness.

The role focuses on risk assessments, governance oversight, and continuous improvement to enable informed risk-based decision making and scalable risk governance.

Qualifications

• Experience in technology risk management, governance, controls, or related disciplines.
• Strong understanding of technology risk frameworks and operational resilience.
• Ability to communicate risk clearly to business stakeholders.

Responsibilities

• Lead the execution of technology risk programs across products, platforms and domains.
• Facilitate risk identification, assessment, treatment, monitoring and escalation.
• Drive adoption of risk frameworks, standards and procedures across teams.
• Coordinate governance forums and ensure risk actions are tracked and closed.
• Develop executive-level risk reporting and governance materials.

Skills

Technology risk management

Governance and controls

Operational resilience

Stakeholder management

Risk assessment

Executive reporting

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary Lead Technology Risk Analyst Overview

The Lead Technology Risk Analyst within the Program Controls, Operations & Modernization (ProCOM) Office is responsible for leading the implementation and execution of technology risk management, governance, controls, and operational resilience programs across Mastercard's technology organization. This role partners closely with technology, product, engineering, security, and business teams to identify, assess, monitor, and mitigate technology risks while strengthening control effectiveness and operational maturity. The position serves as a key leader in advancing ProCOM's mission to deliver scalable governance, risk management, production readiness, and operational excellence capabilities. Through risk assessments, governance oversight, control monitoring, operational intelligence, and continuous improvement initiatives, this role helps ensure technology products and platforms are delivered with resiliency, reliability, and compliance while enabling informed risk-based decision making. The Lead, Technology Risk Manager plays a critical role in translating strategic risk objectives into actionable programs, measurable outcomes, and sustainable operational practices.

Role

• Lead the execution of technology risk management programs and initiatives across products, platforms, services, and technology domains.
• Facilitate technology risk identification, assessment, treatment, monitoring, and escalation processes to ensure risks are proactively managed and appropriately governed.
• Drive adoption of technology risk frameworks, policies, standards, and procedures across engineering and technology teams.
• Partner with product, engineering, operations, security, and risk stakeholders to evaluate control effectiveness and identify opportunities to strengthen operational resilience.
• Lead risk assessments, control reviews, operational readiness evaluations, and governance activities supporting strategic initiatives and technology changes.
• Monitor technology risk indicators, control metrics, issue remediation activities, and operational performance trends to identify emerging risks and systemic concerns.
• Develop executive-ready reporting, risk summaries, governance materials, and operational insights that support leadership decision-making.
• Coordinate technology risk governance forums and ensure action items, decisions, and risk mitigation activities are appropriately tracked and executed.
• Support audit, regulatory, compliance, and assurance activities by coordinating evidence collection, remediation planning, and stakeholder engagement.
• Identify recurring operational issues, control gaps, and process weaknesses and lead initiatives to improve risk management effectiveness.
• Drive automation and process improvements that reduce manual effort, enhance governance capabilities, and improve data quality and reporting accuracy.
• Leverage operational and risk data to develop meaningful insights, trends, and recommendations that support proactive risk management.
• Provide guidance and subject matter expertise to stakeholders on technology risk, governance, resilience, and control practices.
• Mentor and support team members while fostering a culture of accountability, collaboration, continuous improvement, and operational excellence.

All About You

• Experience in technology risk management, operational risk, governance, controls, cybersecurity, audit, compliance, technology operations, or related disciplines.
• Strong understanding of technology risk frameworks, risk assessment methodologies, control environments, and operational resilience principles.
• Demonstrated ability to identify, assess, and communicate technology and operational risks in a clear and business-focused manner.
• Experience leading risk assessments, control reviews, issue management activities, governance processes, and remediation efforts.
• Strong analytical and problem-solving skills with the ability to evaluate complex operational and technical situations and recommend practical solutions.
• Experience developing executive-level reporting, governance materials, dashboards, and risk intelligence presentations.
• Ability to analyze operational, risk, and performance data to identify trends, emerging risks, and opportunities for improvement.
• Strong stakeholder management skills with the ability to influence and collaborate effectively across business, technology, product, and control functions.
• Knowledge of regulatory expectations, audit practices, operational resilience frameworks, and technology governance principles.
• Experience driving process improvement, workflow optimization, automation, and modernization initiatives.
• Excellent written and verbal communication skills with the ability to translate complex technical and risk concepts into meaningful business insights.
• Demonstrated ability to manage multiple priorities, operate independently, and deliver results in a fast-paced environment.
• Passion for continuous improvement, operational excellence, and building scalable risk and governance capabilities.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices
• Ensure the confidentiality and integrity of the information being accessed
• Report any suspected information security violation or breach
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.